What the FUP is FUP?
The Fair Usage Policy (FUP) is our super simple way of protecting the integrity of the Webafrica network.
As with all acceptable usage policies, if you use more than a certain, pre-determined “fair” amount of data (your FUP threshold) in a given timeframe, you stand to be restricted to slower speeds during peak times, in order to allow other users to access to the network fairly.
Each line speed has its own FUP threshold, and because we don’t all have the same data needs, we offer three distinct packages which have different thresholds on the same line speed.
Does FUP affect me?
If you are an Openserve customer on either an Uncapped or Uncapped Premium package, then the FUP thresholds will apply to you.
If you are on an Uncapped Pro package then the FUP will not affect you.
If we supply you through any of our other Fibre infrastructure providers then you are automatically in the Uncapped Pro category and will not be affected by a FUP threshold.
What is my FUP threshold?
Your FUP threshold is based on your usage within a 30-day rolling window.
Monthly Thresholds on Openserve:
Fibre Uncapped Thresholds:
| Uncapped Package speed | Uncapped | Uncapped Premium |
| 10 Mbps | 100 GB | Unlimited |
| 20 Mbps | 200 GB | Unlimited |
| 40 Mbps | 250 GB | Unlimited |
| 100 Mbps | 300 GB | Unlimited |
| 200 Mbps | 500GB | Unlimited |
Uncapped Premium Thresholds:
| Connection | Line Size | FUP Level |
| Uncapped Premium | 1 Mbps | 50 GB |
| Uncapped Premium | 2 Mbps | 60 GB |
| Uncapped Premium | 4 Mbps | 185 GB |
| Uncapped Premium | 8 Mbps | 250 GB |
| Uncapped Premium | 10 Mbps | 370 GB |
| Uncapped Premium | 20 Mbps | 475 GB |
| Uncapped Premium | 40 Mbps | 1025 GB |
| Uncapped Premium | 100 Mbps | 1300 GB |
| Uncapped Premium | 200 Mbps | 2000 GB |
Uncapped Pro Thresholds:
(Including all private infrastructure providers such as Vuma, Frogfoot, Octotel, etc.)
| Connection | Line Size | FUP Level |
| Uncapped Pro | 1 Mbps | Infinite |
| Uncapped Pro | 2 Mbps | Infinite |
| Uncapped Pro | 4 Mbps | Infinite |
| Uncapped Pro | 8 Mbps | Infinite |
| Uncapped Pro | 10 Mbps | Infinite |
| Uncapped Pro | 20 Mbps | Infinite |
| Uncapped Pro | 40 Mbps | Infinite |
| Uncapped Pro | 100 MB | Infinite |
| Uncapped Pro | 200 Mbps | Infinite |
Need to know more about FUP? Try our FUP page.
Please note: All Webafrica deals and packages are subject to change without notification. These include our terms and conditions as it relates to costs and deal/package structures for all of our service providers.