{"id":141,"date":"2020-09-01T12:12:50","date_gmt":"2020-09-01T12:12:50","guid":{"rendered":"http:\/\/knowledge.webafrica.co.za\/?post_type=ht_kb&#038;p=141"},"modified":"2020-09-01T12:12:51","modified_gmt":"2020-09-01T12:12:51","slug":"how-to-port-your-existing-landline-number","status":"publish","type":"ht_kb","link":"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/how-to-port-your-existing-landline-number\/","title":{"rendered":"How To Port Your Existing Landline Number"},"content":{"rendered":"\n<p>Porting your existing landline number is a simple task. All that you need to do is submit the&nbsp;Authorisation Form&nbsp;(can be found in your Voice Interface) as well as other accompanying documents (proof of identity and proof of residential address) and we do the rest. It\u2019s that simple!<\/p>\n\n\n\n<p>See below the simple steps to download and send your Authorisation Form.<\/p>\n\n\n\n<p><strong>Step 1:<\/strong><\/p>\n\n\n\n<p>You can access your Customer Zone and Voice Interface via the welcome mailer you received when you signed up or&nbsp;<a href=\"https:\/\/www.webafrica.co.za\/clientarea.php\" rel=\"noreferrer noopener\" target=\"_blank\">click here<\/a>, then sign in.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/27016219010\/original\/fWGM3kiAdM9lnB1TYy3PQ_3m-mO5sCfSIQ.png?1567685285\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>Step 2:<\/strong><\/p>\n\n\n\n<p>Once in your Customer Zone, click on the \u2018<strong>My Services<\/strong>\u2019 tab and select the \u2018<strong>Voice<\/strong>\u2019 tab to access your Voice Interface.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/27016219195\/original\/BnZne7I1RmkWQ8Gs96oJwjqRSKCa-DV6nQ.png?1567685882\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>Step 3:<\/strong><\/p>\n\n\n\n<p>Select &#8216;<strong>Manage My Account<\/strong>&#8216; to proceed to the interface:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/27016219246\/original\/QhTaH7CNh84nMxdawZItJlZApZNWXO4XkQ.png?1567685982\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>Step 4:<\/strong><\/p>\n\n\n\n<p>Once in your Voice Interface, there is a tab (\u2018<strong>Transfer Number<\/strong>\u2019) to transfer your landline.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/27016219381\/original\/78sMIHFV_RV7hozWG_EOHEiOmQxJDQSfbQ.png?1567686219\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>Step 5:<\/strong><\/p>\n\n\n\n<p>Once in the \u2018Transfer Number\u2019 tab, there are 4 easy steps to port your number successfully.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/27016219482\/original\/I3SZzl9TzgS5ynp3YsZY6sZt9jcl1Fmx8g.png?1567686459\" alt=\"\"\/><\/figure>\n\n\n\n<p><em>Please note: All Webafrica deals and packages are subject to change without notification. These include our&nbsp;<a href=\"https:\/\/www.webafrica.co.za\/legal\/\">terms and conditions<\/a>&nbsp;as it relates to costs and deal\/package structures for all of our service providers.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Porting your existing landline number is a simple task. All that you need to do is submit the&nbsp;Authorisation Form&nbsp;(can be found in your Voice Interface) as well as other accompanying documents (proof of identity and proof of residential address) and we do the rest. It\u2019s that simple! See below the&#8230;<\/p>\n","protected":false},"author":1,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[146],"ht-kb-tag":[181,179,169,180],"class_list":["post-141","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-voip","ht_kb_tag-authorisation-form","ht_kb_tag-port-my-line","ht_kb_tag-transfer-number","ht_kb_tag-upload-form"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How To Port Your Existing Landline Number - Webafrica Knowledgebase<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/how-to-port-your-existing-landline-number\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How To Port Your Existing Landline Number - Webafrica Knowledgebase\" \/>\n<meta property=\"og:description\" content=\"Porting your existing landline number is a simple task. 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