{"id":1611,"date":"2026-07-24T14:55:21","date_gmt":"2026-07-24T14:55:21","guid":{"rendered":"https:\/\/knowledge.webafrica.co.za\/?post_type=ht_kb&#038;p=1611"},"modified":"2026-07-24T15:26:35","modified_gmt":"2026-07-24T15:26:35","slug":"updating-or-retrying-a-vuma-reach-card-payment","status":"publish","type":"ht_kb","link":"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/updating-or-retrying-a-vuma-reach-card-payment\/","title":{"rendered":"Updating or Retrying a Vuma Reach Card Payment"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Whether you need to update the card linked to your Vuma Reach service or simply retry a payment that didn&#8217;t go through, you can do it online in just a few minutes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Update your card details<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;ve received a new bank card or want to use a different card for future payments:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to <strong><a href=\"https:\/\/my.webafrica.co.za\" type=\"link\" id=\"https:\/\/my.webafrica.co.za\">my.webafrica.co.za<\/a><\/strong>, or go directly to <strong><a href=\"https:\/\/pay.webafrica.co.za\" type=\"link\" id=\"https:\/\/pay.webafrica.co.za\">pay.webafrica.co.za<\/a><\/strong>.<\/li>\n\n\n\n<li>Select <strong>Update Card<\/strong>.<\/li>\n\n\n\n<li>Enter your registered mobile number or email address.<\/li>\n\n\n\n<li>Enter your new card details.<\/li>\n\n\n\n<li>Select <strong>Save Details<\/strong> and follow the prompts.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/Picture4-2.png\" alt=\"Update card details screen, step 1\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/Picture1-2.png\" alt=\"Update card details screen, step 2\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/Picture2.png\" alt=\"Update card details screen, step 3\"\/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Important:<\/strong> When registering a new card, you&#8217;ll need to complete a <strong>R0.00 authorisation<\/strong>. This doesn&#8217;t charge your card. It simply verifies the card so it can be used for future recurring payments.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">Retry a failed payment<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your scheduled payment didn&#8217;t go through, you can make the payment immediately.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <strong><a href=\"https:\/\/pay.webafrica.co.za\" type=\"link\" id=\"https:\/\/pay.webafrica.co.za\">pay.webafrica.co.za<\/a><\/strong>.<\/li>\n\n\n\n<li>Enter your registered mobile number or email address.<\/li>\n\n\n\n<li>Follow the secure prompts to complete your payment.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Once your payment has been processed successfully, your Vuma Reach service will reconnect automatically if it was suspended due to non-payment.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Need help?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;re having trouble updating your card or completing a payment, our Support Team will be happy to assist.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Whether you need to update the card linked to your Vuma Reach service or simply retry a payment that didn&#8217;t go through, you can do it online in just a few minutes. Update your card details If you&#8217;ve received a new bank card or want to use a different card&#8230;<\/p>\n","protected":false},"author":2,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[520],"ht-kb-tag":[],"class_list":["post-1611","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-vuma-reach-billing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Updating or Retrying a Vuma Reach Card Payment - Webafrica Knowledgebase<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/updating-or-retrying-a-vuma-reach-card-payment\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Updating or Retrying a Vuma Reach Card Payment - Webafrica Knowledgebase\" \/>\n<meta property=\"og:description\" content=\"Whether you need to update the card linked to your Vuma Reach service or simply retry a payment that didn&#8217;t go through, you can do it online in just a few minutes. Update your card details If you&#8217;ve received a new bank card or want to use a different card...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/updating-or-retrying-a-vuma-reach-card-payment\/\" \/>\n<meta property=\"og:site_name\" content=\"Webafrica Knowledgebase\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/webafrica\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-24T15:26:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/Picture4-2.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/knowledge.webafrica.co.za\\\/index.php\\\/knowledge-base\\\/updating-or-retrying-a-vuma-reach-card-payment\\\/\",\"url\":\"https:\\\/\\\/knowledge.webafrica.co.za\\\/index.php\\\/knowledge-base\\\/updating-or-retrying-a-vuma-reach-card-payment\\\/\",\"name\":\"Updating or Retrying a Vuma Reach Card Payment - Webafrica Knowledgebase\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/knowledge.webafrica.co.za\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/knowledge.webafrica.co.za\\\/index.php\\\/knowledge-base\\\/updating-or-retrying-a-vuma-reach-card-payment\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/knowledge.webafrica.co.za\\\/index.php\\\/knowledge-base\\\/updating-or-retrying-a-vuma-reach-card-payment\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/knowledge.webafrica.co.za\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/Picture4-2.png\",\"datePublished\":\"2026-07-24T14:55:21+00:00\",\"dateModified\":\"2026-07-24T15:26:35+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/knowledge.webafrica.co.za\\\/index.php\\\/knowledge-base\\\/updating-or-retrying-a-vuma-reach-card-payment\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/knowledge.webafrica.co.za\\\/index.php\\\/knowledge-base\\\/updating-or-retrying-a-vuma-reach-card-payment\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/knowledge.webafrica.co.za\\\/index.php\\\/knowledge-base\\\/updating-or-retrying-a-vuma-reach-card-payment\\\/#primaryimage\",\"url\":\"https:\\\/\\\/knowledge.webafrica.co.za\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/Picture4-2.png\",\"contentUrl\":\"https:\\\/\\\/knowledge.webafrica.co.za\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/Picture4-2.png\",\"width\":752,\"height\":255},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/knowledge.webafrica.co.za\\\/index.php\\\/knowledge-base\\\/updating-or-retrying-a-vuma-reach-card-payment\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/knowledge.webafrica.co.za\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Articles\",\"item\":\"https:\\\/\\\/knowledge.webafrica.co.za\\\/index.php\\\/knowledge-base\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Updating or Retrying a Vuma Reach Card Payment\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/knowledge.webafrica.co.za\\\/#website\",\"url\":\"https:\\\/\\\/knowledge.webafrica.co.za\\\/\",\"name\":\"Webafrica Knowledgebase\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/knowledge.webafrica.co.za\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/knowledge.webafrica.co.za\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/knowledge.webafrica.co.za\\\/#organization\",\"name\":\"Webafrica Knowledgebase\",\"url\":\"https:\\\/\\\/knowledge.webafrica.co.za\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/knowledge.webafrica.co.za\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/knowledge.webafrica.co.za\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/Webafrica-Brand-LANDSCAPE.-With-Background.-Low-Res.png\",\"contentUrl\":\"https:\\\/\\\/knowledge.webafrica.co.za\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/Webafrica-Brand-LANDSCAPE.-With-Background.-Low-Res.png\",\"width\":1920,\"height\":1080,\"caption\":\"Webafrica Knowledgebase\"},\"image\":{\"@id\":\"https:\\\/\\\/knowledge.webafrica.co.za\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/webafrica\",\"https:\\\/\\\/www.instagram.com\\\/webafrica_sa\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UChJymEiKzNnTDVEuIbX53uA\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Updating or Retrying a Vuma Reach Card Payment - Webafrica Knowledgebase","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/updating-or-retrying-a-vuma-reach-card-payment\/","og_locale":"en_US","og_type":"article","og_title":"Updating or Retrying a Vuma Reach Card Payment - Webafrica Knowledgebase","og_description":"Whether you need to update the card linked to your Vuma Reach service or simply retry a payment that didn&#8217;t go through, you can do it online in just a few minutes. Update your card details If you&#8217;ve received a new bank card or want to use a different card...","og_url":"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/updating-or-retrying-a-vuma-reach-card-payment\/","og_site_name":"Webafrica Knowledgebase","article_publisher":"https:\/\/www.facebook.com\/webafrica","article_modified_time":"2026-07-24T15:26:35+00:00","og_image":[{"url":"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/Picture4-2.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/updating-or-retrying-a-vuma-reach-card-payment\/","url":"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/updating-or-retrying-a-vuma-reach-card-payment\/","name":"Updating or Retrying a Vuma Reach Card Payment - Webafrica Knowledgebase","isPartOf":{"@id":"https:\/\/knowledge.webafrica.co.za\/#website"},"primaryImageOfPage":{"@id":"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/updating-or-retrying-a-vuma-reach-card-payment\/#primaryimage"},"image":{"@id":"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/updating-or-retrying-a-vuma-reach-card-payment\/#primaryimage"},"thumbnailUrl":"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/Picture4-2.png","datePublished":"2026-07-24T14:55:21+00:00","dateModified":"2026-07-24T15:26:35+00:00","breadcrumb":{"@id":"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/updating-or-retrying-a-vuma-reach-card-payment\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/updating-or-retrying-a-vuma-reach-card-payment\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/updating-or-retrying-a-vuma-reach-card-payment\/#primaryimage","url":"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/Picture4-2.png","contentUrl":"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/Picture4-2.png","width":752,"height":255},{"@type":"BreadcrumbList","@id":"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/updating-or-retrying-a-vuma-reach-card-payment\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/knowledge.webafrica.co.za\/"},{"@type":"ListItem","position":2,"name":"Articles","item":"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/"},{"@type":"ListItem","position":3,"name":"Updating or Retrying a Vuma Reach Card Payment"}]},{"@type":"WebSite","@id":"https:\/\/knowledge.webafrica.co.za\/#website","url":"https:\/\/knowledge.webafrica.co.za\/","name":"Webafrica Knowledgebase","description":"","publisher":{"@id":"https:\/\/knowledge.webafrica.co.za\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/knowledge.webafrica.co.za\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/knowledge.webafrica.co.za\/#organization","name":"Webafrica Knowledgebase","url":"https:\/\/knowledge.webafrica.co.za\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/knowledge.webafrica.co.za\/#\/schema\/logo\/image\/","url":"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2026\/02\/Webafrica-Brand-LANDSCAPE.-With-Background.-Low-Res.png","contentUrl":"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2026\/02\/Webafrica-Brand-LANDSCAPE.-With-Background.-Low-Res.png","width":1920,"height":1080,"caption":"Webafrica Knowledgebase"},"image":{"@id":"https:\/\/knowledge.webafrica.co.za\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/webafrica","https:\/\/www.instagram.com\/webafrica_sa\/","https:\/\/www.youtube.com\/channel\/UChJymEiKzNnTDVEuIbX53uA"]}]}},"_links":{"self":[{"href":"https:\/\/knowledge.webafrica.co.za\/index.php\/wp-json\/wp\/v2\/ht-kb\/1611","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/knowledge.webafrica.co.za\/index.php\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/knowledge.webafrica.co.za\/index.php\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/knowledge.webafrica.co.za\/index.php\/wp-json\/wp\/v2\/users\/2"}],"version-history":[{"count":2,"href":"https:\/\/knowledge.webafrica.co.za\/index.php\/wp-json\/wp\/v2\/ht-kb\/1611\/revisions"}],"predecessor-version":[{"id":1620,"href":"https:\/\/knowledge.webafrica.co.za\/index.php\/wp-json\/wp\/v2\/ht-kb\/1611\/revisions\/1620"}],"wp:attachment":[{"href":"https:\/\/knowledge.webafrica.co.za\/index.php\/wp-json\/wp\/v2\/media?parent=1611"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/knowledge.webafrica.co.za\/index.php\/wp-json\/wp\/v2\/ht-kb-category?post=1611"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/knowledge.webafrica.co.za\/index.php\/wp-json\/wp\/v2\/ht-kb-tag?post=1611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}