{"id":206,"date":"2020-09-01T18:07:10","date_gmt":"2020-09-01T18:07:10","guid":{"rendered":"http:\/\/knowledge.webafrica.co.za\/?post_type=ht_kb&#038;p=206"},"modified":"2026-06-26T10:38:43","modified_gmt":"2026-06-26T10:38:43","slug":"wheres-my-invoice","status":"publish","type":"ht_kb","link":"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/wheres-my-invoice\/","title":{"rendered":"Where Can I Find My Webafrica Invoice?"},"content":{"rendered":"\n<p>Looking for your Webafrica invoice? You can view and download your latest invoices directly from your Customer Zone.<\/p>\n\n\n\n<p>Webafrica invoices are available online, so you do not need to wait for an email copy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to View Your Invoice<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: Log Into Your Customer Zone<\/h3>\n\n\n\n<p>Go to the Webafrica Customer Zone and log in with your account details.<\/p>\n\n\n\n<p>If you have forgotten your login details, you can reset them from the login page.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2: Select My Billing<\/h3>\n\n\n\n<p>Once logged in, select <strong>My Billing<\/strong> from the menu on the left.<\/p>\n\n\n\n<p>This will open your billing page.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 3: View Your Latest Invoices<\/h3>\n\n\n\n<p>Under <strong>Latest Invoices<\/strong>, you will see your most recent invoices.<\/p>\n\n\n\n<p>Each invoice will show:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Invoice number<\/li>\n\n\n\n<li>Due date<\/li>\n\n\n\n<li>Amount<\/li>\n\n\n\n<li>Transaction type<\/li>\n\n\n\n<li>Download option<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Step 4: Download Your Invoice<\/h3>\n\n\n\n<p>Select the download icon next to the invoice you want to save.<\/p>\n\n\n\n<p>Your invoice will download to your device.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Need Older Invoices?<\/h2>\n\n\n\n<p>If the invoice you need is not shown under <strong>Latest Invoices<\/strong>, select <strong>More Invoices<\/strong>.<\/p>\n\n\n\n<p>This will show additional invoices linked to your account.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Need a Statement?<\/h2>\n\n\n\n<p>If you need a statement instead of a single invoice, select <strong>180 Days Statements<\/strong> from the billing page.<\/p>\n\n\n\n<p>This lets you download a statement for recent account activity.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Check Your Payment Details<\/h2>\n\n\n\n<p>While you are on the billing page, you can also check your payment details.<\/p>\n\n\n\n<p>This section shows how your account is currently set up for payment, such as EFT or card payment.<\/p>\n\n\n\n<p>Keeping your payment details up to date helps avoid missed payments and service interruptions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why Did I Not Receive My Invoice by Email?<\/h2>\n\n\n\n<p>Your invoices are available in your Customer Zone.<\/p>\n\n\n\n<p>If you did not receive an invoice by email, you can still log into your Customer Zone and download it from <strong>My Billing<\/strong>.<\/p>\n\n\n\n<p>Also check that your contact details are correct on your account.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Quick Summary<\/h2>\n\n\n\n<p>To find your invoice:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Log into your Webafrica Customer Zone.<\/li>\n\n\n\n<li>Select <strong>My Billing<\/strong>.<\/li>\n\n\n\n<li>Find your invoice under <strong>Latest Invoices<\/strong>.<\/li>\n\n\n\n<li>Select the download icon.<\/li>\n\n\n\n<li>Use <strong>More Invoices<\/strong> for older invoices.<\/li>\n\n\n\n<li>Use <strong>180 Days Statements<\/strong> if you need a statement.<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Looking for your Webafrica invoice? You can view and download your latest invoices directly from your Customer Zone. Webafrica invoices are available online, so you do not need to wait for an email copy. How to View Your Invoice Step 1: Log Into Your Customer Zone Go to the Webafrica&#8230;<\/p>\n","protected":false},"author":1,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[252],"ht-kb-tag":[260,293,292,261],"class_list":["post-206","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-billing","ht_kb_tag-billing","ht_kb_tag-customer-zone","ht_kb_tag-cz","ht_kb_tag-invoice"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Where Can I Find My Webafrica Invoice? - Webafrica Knowledgebase<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/wheres-my-invoice\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Where Can I Find My Webafrica Invoice? - Webafrica Knowledgebase\" \/>\n<meta property=\"og:description\" content=\"Looking for your Webafrica invoice? 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