{"id":222,"date":"2020-09-01T18:50:41","date_gmt":"2020-09-01T18:50:41","guid":{"rendered":"http:\/\/knowledge.webafrica.co.za\/?post_type=ht_kb&p=222"},"modified":"2025-06-13T09:25:05","modified_gmt":"2025-06-13T09:25:05","slug":"how-to-navigate-to-your-webafrica-customer-zone","status":"publish","type":"ht_kb","link":"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/how-to-navigate-to-your-webafrica-customer-zone\/","title":{"rendered":"How To Navigate To Your Webafrica Customer Zone"},"content":{"rendered":"\n

To manage your Webafrica services, you can log into your Customer Zone<\/a>. This handy online portal gathers all your services in one place <\/strong>and allows you to view and update<\/strong> any of them.<\/p>\n\n\n\n

You can click here<\/a>, or visit our website, and click on the green ‘LOGIN’ <\/strong>button in the upper right-hand corner.<\/p>\n\n\n\n

You will then reach the following screen:<\/p>\n\n\n\n

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Enter your email address and password and select ‘LOG IN’<\/strong><\/p>\n\n\n\n

Once you\u2019ve entered your customer zone there are many options available to you to help you manage your account.<\/p>\n\n\n\n

PERSONAL DETAILS<\/strong><\/h3>\n\n\n\n
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Here you can adapt the way your account is managed by updating all your contact information, adding more contacts to your account or changing your email preferences. You can also view your email history and easily change your password.<\/p>\n\n\n\n

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BILLING INFORMATION<\/strong><\/h3>\n\n\n\n
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Here you will find all your invoices and billing details gathered in one spot. Do anything from updating your payment details to ordering new services. This is an important section for you since this is where you need to update your payment method to either credit card or debit order as soon as possible.<\/p>\n\n\n\n

SERVICES<\/strong><\/h3>\n\n\n\n
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In this section, you can manage any of the services you have with Webafrica.<\/p>\n\n\n\n

GET SUPPORT<\/strong><\/h3>\n\n\n\n
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Find all the support you might need at your fingertips. View our Network\u2019s status to see if there are any updates, visit the Knowledgebase for some handy tips and step-by-step guides, log a ticket to get support or chat to one of our friendly agents.<\/p>\n\n\n\n

CONTACT US<\/strong><\/h3>\n\n\n\n

We hope this handy guide will have you navigating the Customer Zone like a pro in no time, but if you do have any questions don\u2019t hesitate to drop us a message on\u00a0Whatsapp by adding 021 464 9500<\/strong> or initiating a chat by clicking the Live Chat button below.\u00a0<\/p>\n\n\n\n

WhatsApp:<\/strong><\/p>\n\n\n\n