{"id":236,"date":"2020-09-01T19:04:43","date_gmt":"2020-09-01T19:04:43","guid":{"rendered":"http:\/\/knowledge.webafrica.co.za\/?post_type=ht_kb&#038;p=236"},"modified":"2021-07-27T14:16:13","modified_gmt":"2021-07-27T14:16:13","slug":"moving-home-how-to-move-your-webafrica-service","status":"publish","type":"ht_kb","link":"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/moving-home-how-to-move-your-webafrica-service\/","title":{"rendered":"Moving Homes &#8211; How to Move your Webafrica Service"},"content":{"rendered":"\n<p>Moving Home can be a pain, but thanks to our new &#8220;Moving Home&#8221; service, moving your internet is easy.&nbsp;<\/p>\n\n\n\n<p>To use our &#8220;Moving Home&#8221; service, simply login to your&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/www.webafrica.co.za\/moving-home.php\" target=\"_blank\">Customer Zone&nbsp;<\/a>and click the icon at the top of the screen which says &#8220;<a rel=\"noreferrer noopener\" href=\"https:\/\/www.webafrica.co.za\/moving-home.php\" target=\"_blank\">Moving Home<\/a>&#8220;.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/27010375568\/original\/enKJWdb5pr3pi-1J-NibP2wwOAXqvdK6bg?1542108962\" alt=\"\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/27010375581\/original\/Hz9YNhJtsCLLG0F4ZpzzndJTlLf1cYo-lg?1542108978\" alt=\"\"\/><\/figure>\n\n\n\n<p>You will be guided through the process one easy step and a time.&nbsp;<\/p>\n\n\n\n<p><strong>Step 1:<\/strong>&nbsp;Select the appropriate option from the choices as shown below.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/27010375672\/original\/ryHpxinGbqEM4PsudRjmf7CbfFC0KHcb4w?1542109219\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>NEXT:&nbsp;<\/strong>Let us know which of your services you&#8217;re moving:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/27010375689\/original\/5M1SB1Xxqwkj5gnZlH5SajHNV8re0VEWug?1542109292\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>Step 2:<\/strong>&nbsp;Tell us where you&#8217;re going so that we can find out what&#8217;s available to you at your new address:&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/27010375724\/original\/v6Pjm0y8CR1BwgQ05584-ka44KXSzAzsYg?1542109377\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>NEXT:&nbsp;<\/strong>Select a service from the options which come up in your search results, and click &#8220;Order My Fibre&#8221; \/ &#8220;Order My LTE&#8221; :&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/27010375761\/original\/xkYFS4hqPRlnbAQFMsdG80knj4ON0j5DKw?1542109492\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>Step 3:&nbsp;<\/strong>Give us some details about when you are moving, what kind of home you are moving to and when you would like your current service to end:&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/27010375902\/original\/TwOJCwDqnWk86BiLz2pUL2Kn4pq4M3e0Qg?1542109920\" alt=\"\"\/><\/figure>\n\n\n\n<p>After that, all you need to do is click the &#8220;<strong>Submit<\/strong>&#8221; button and you&#8217;re good to go.<\/p>\n\n\n\n<p><strong>The advantages of using Webafrica&#8217;s Moving Home service are:&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Avoid Double Billing<\/strong>&nbsp;\u2013 No fear of accidental double billing on your account when you move between services<\/li><li><strong>Stay Connected&nbsp;<\/strong>\u2013 We\u2019ll do our level best to ensure your internet is up and running by the time you move into your new home<\/li><\/ul>\n\n\n\n<p><em>Please note: All Webafrica deals and packages are subject to change without notification. These include our&nbsp;<a href=\"https:\/\/www.webafrica.co.za\/legal\/\">terms and conditions<\/a>&nbsp;as it relates to costs and deal\/package structures for all of our service providers.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Moving Home can be a pain, but thanks to our new &#8220;Moving Home&#8221; service, moving your internet is easy.&nbsp; To use our &#8220;Moving Home&#8221; service, simply login to your&nbsp;Customer Zone&nbsp;and click the icon at the top of the screen which says &#8220;Moving Home&#8220;. You will be guided through the process&#8230;<\/p>\n","protected":false},"author":1,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[333],"ht-kb-tag":[217,122,13,339,337,338],"class_list":["post-236","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-help-and-support","ht_kb_tag-contracts","ht_kb_tag-house-move","ht_kb_tag-location","ht_kb_tag-location-change","ht_kb_tag-moving-home","ht_kb_tag-switch"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Moving Homes - How to Move your Webafrica Service - Webafrica Knowledgebase<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/moving-home-how-to-move-your-webafrica-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Moving Homes - How to Move your Webafrica Service - Webafrica Knowledgebase\" \/>\n<meta property=\"og:description\" content=\"Moving Home can be a pain, but thanks to our new &#8220;Moving Home&#8221; service, moving your internet is easy.&nbsp; To use our &#8220;Moving Home&#8221; service, simply login to your&nbsp;Customer Zone&nbsp;and click the icon at the top of the screen which says &#8220;Moving Home&#8220;. 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