{"id":272,"date":"2020-09-01T19:35:32","date_gmt":"2020-09-01T19:35:32","guid":{"rendered":"http:\/\/knowledge.webafrica.co.za\/?post_type=ht_kb&p=272"},"modified":"2026-05-21T22:27:32","modified_gmt":"2026-05-21T22:27:32","slug":"how-to-set-up-email-on-android","status":"publish","type":"ht_kb","link":"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/how-to-set-up-email-on-android\/","title":{"rendered":"How to Set Up Your Webafrica Email on Android"},"content":{"rendered":"\n

Stay connected to your Webafrica email on your Android device using the Gmail app or Samsung Email. This guide will walk you through the setup step by step.<\/strong><\/p>\n\n\n\n

Before You Start<\/h2>\n\n\n\n

Make sure you have:<\/p>\n\n\n\n

\u2705 Your full email address (example: name@webafrica.org.za<\/a>)
\u2705 Your email password
\u2705 A stable internet connection (WiFi or mobile data)<\/p>\n\n\n\n

\n

Tip:<\/strong> We recommend using IMAP<\/strong> as it keeps your emails synced across all your devices.<\/p>\n<\/blockquote>\n\n\n\n

Your Email Settings<\/h2>\n\n\n\n

Use these settings during setup:<\/p>\n\n\n\n

Incoming Mail Server (IMAP)<\/h3>\n\n\n\n
Setting<\/th>Value<\/th><\/tr><\/thead>
Server<\/td>imap.webafrica.org.za<\/td><\/tr>
Port<\/td>993<\/td><\/tr>
Security Type<\/td>SSL\/TLS<\/td><\/tr>
Username<\/td>Your full email address<\/td><\/tr>
Password<\/td>Your email password<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Outgoing Mail Server (SMTP)<\/h3>\n\n\n\n
Setting<\/th>Value<\/th><\/tr><\/thead>
Server<\/td>smtp.webafrica.org.za<\/td><\/tr>
Port<\/td>465<\/td><\/tr>
Security Type<\/td>SSL\/TLS<\/td><\/tr>
Authentication<\/td>Required<\/td><\/tr>
Username<\/td>Your full email address<\/td><\/tr>
Password<\/td>Your email password<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Option 1: Set Up Email Using the Gmail App (Recommended)<\/h1>\n\n\n\n

Most Android phones already include the Gmail app.<\/p>\n\n\n\n

Step 1: Open Gmail<\/h2>\n\n\n\n

Open the Gmail app<\/strong> on your Android device.<\/p>\n\n\n\n

Tap your profile picture in the top-right corner and select:<\/p>\n\n\n\n

Add another account<\/strong><\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Step 2: Choose Email Type<\/h2>\n\n\n\n

Tap:<\/p>\n\n\n\n

Other<\/strong><\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Step 3: Enter Your Email Address<\/h2>\n\n\n\n

Type your full Webafrica email address.<\/p>\n\n\n\n

Example:<\/p>\n\n\n\n

yourname@webafrica.org.za<\/code><\/p>\n\n\n\n

Tap Next<\/strong>.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Step 4: Select Account Type<\/h2>\n\n\n\n

Choose:<\/p>\n\n\n\n

Personal (IMAP)<\/strong><\/p>\n\n\n\n

\n

We recommend IMAP because it keeps your inbox synced across devices.<\/p>\n<\/blockquote>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Step 5: Enter Your Password<\/p>\n\n\n\n

Enter your mailbox password and tap Next<\/strong>.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Step 6: Configure Incoming Server Settings<\/p>\n\n\n\n

Confirm the following settings:<\/p>\n\n\n\n

Setting<\/th>Value<\/th><\/tr><\/thead>
Username<\/td>Full email address<\/td><\/tr>
Password<\/td>Your email password<\/td><\/tr>
Server<\/td>imap.webafrica.org.za<\/td><\/tr>
Port<\/td>993<\/td><\/tr>
Security<\/td>SSL\/TLS<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Tap Next<\/strong>.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Step 7: Configure Outgoing Server Settings<\/h2>\n\n\n\n

Enter:<\/p>\n\n\n\n

Setting<\/th>Value<\/th><\/tr><\/thead>
SMTP Server<\/td>smtp.webafrica.org.za<\/td><\/tr>
Port<\/td>465<\/td><\/tr>
Security<\/td>SSL\/TLS<\/td><\/tr>
Require Sign-in<\/td>Enabled<\/td><\/tr>
Username<\/td>Full email address<\/td><\/tr>
Password<\/td>Your email password<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Tap Next<\/strong>.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Step 8: Complete Setup<\/h2>\n\n\n\n

Choose your sync preferences and tap Next<\/strong>.<\/p>\n\n\n\n

Your mailbox will begin syncing automatically.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Step 9: Setup Complete<\/h2>\n\n\n\n

Your Webafrica email account has been added successfully. <\/p>\n\n\n\n

Tap Done<\/strong>.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Option 2: Set Up Email Using Samsung Email<\/h1>\n\n\n\n

If you have a Samsung phone, you may prefer using the Samsung Email app.<\/p>\n\n\n\n

Step 1: Open Samsung Email<\/h2>\n\n\n\n

Open the Samsung Email<\/strong> app.<\/p>\n\n\n\n

Tap:<\/p>\n\n\n\n

Add Account<\/strong><\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Step 2: Enter Your Email Address and Password<\/h2>\n\n\n\n

Enter:<\/p>\n\n\n\n

    \n
  • Your full email address<\/li>\n\n\n\n
  • Your mailbox password<\/li>\n<\/ul>\n\n\n\n

    Tap:<\/p>\n\n\n\n

    Manual Setup<\/strong><\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    Step 3: Select IMAP<\/h2>\n\n\n\n

    Choose:<\/p>\n\n\n\n

    IMAP account<\/strong><\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    Step 4: Configure Incoming Mail Settings<\/h2>\n\n\n\n

    Use:<\/p>\n\n\n\n

    Setting<\/th>Value<\/th><\/tr><\/thead>
    Email Address<\/td>Full email address<\/td><\/tr>
    Username<\/td>Full email address<\/td><\/tr>
    Password<\/td>Your email password<\/td><\/tr>
    IMAP Server<\/td>imap.webafrica.org.za<\/td><\/tr>
    Security Type<\/td>SSL<\/td><\/tr>
    Port<\/td>993<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

    Tap Sign in<\/strong> or Next<\/strong>.<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    Step 5: Configure Outgoing Mail Settings<\/h2>\n\n\n\n

    Enter:<\/p>\n\n\n\n

    Setting<\/th>Value<\/th><\/tr><\/thead>
    SMTP Server<\/td>smtp.webafrica.org.za<\/td><\/tr>
    Security Type<\/td>SSL<\/td><\/tr>
    Port<\/td>465<\/td><\/tr>
    Require Authentication<\/td>Enabled<\/td><\/tr>
    Username<\/td>Full email address<\/td><\/tr>
    Password<\/td>Your email password<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

    Tap Next<\/strong>.<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    Step 6: Finish Setup<\/h2>\n\n\n\n

    Choose your sync preferences and account name.<\/p>\n\n\n\n

    Your Webafrica mailbox will now sync to your device.<\/p>\n\n\n\n

    Tap Done<\/strong>.<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    Common Setup Issues<\/h2>\n\n\n\n

    Incorrect Username or Password<\/h3>\n\n\n\n

    Make sure:<\/p>\n\n\n\n

      \n
    • You are using your full email address<\/strong><\/li>\n\n\n\n
    • Your password is entered correctly<\/li>\n\n\n\n
    • There are no extra spaces before or after the password<\/li>\n<\/ul>\n\n\n\n

      Emails Are Not Sending<\/h3>\n\n\n\n

      Check that:<\/p>\n\n\n\n

        \n
      • SMTP server is set to smtp.webafrica.org.za<\/code><\/li>\n\n\n\n
      • Port is 465<\/code><\/li>\n\n\n\n
      • Authentication is enabled<\/li>\n\n\n\n
      • SSL\/TLS security is selected<\/li>\n<\/ul>\n\n\n\n

        Emails are not being received<\/h3>\n\n\n\n

        Check that:<\/p>\n\n\n\n

          \n
        • IMAP server is imap.webafrica.org.za<\/code><\/li>\n\n\n\n
        • Port is 993<\/code><\/li>\n\n\n\n
        • SSL\/TLS security is enabled<\/li>\n<\/ul>\n\n\n\n

          Need to Add Another Email Account?<\/h2>\n\n\n\n

          You can repeat the same steps to add additional Webafrica mailboxes.<\/p>\n\n\n\n

          <\/p>\n","protected":false},"excerpt":{"rendered":"

          Stay connected to your Webafrica email on your Android device using the Gmail app or Samsung Email. This guide will walk you through the setup step by step. Before You Start Make sure you have: \u2705 Your full email address (example: name@webafrica.org.za)\u2705 Your email password\u2705 A stable internet connection (WiFi…<\/p>\n","protected":false},"author":1,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[413],"ht-kb-tag":[426,428,427,415,417],"class_list":["post-272","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-setup","ht_kb_tag-android","ht_kb_tag-exchange","ht_kb_tag-ima","ht_kb_tag-pop3","ht_kb_tag-smtp"],"yoast_head":"\nHow to Set Up Your Webafrica Email on Android - Webafrica Knowledgebase<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/how-to-set-up-email-on-android\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Set Up Your Webafrica Email on Android - Webafrica Knowledgebase\" \/>\n<meta property=\"og:description\" content=\"Stay connected to your Webafrica email on your Android device using the Gmail app or Samsung Email. 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