{"id":353,"date":"2020-12-09T10:14:11","date_gmt":"2020-12-09T10:14:11","guid":{"rendered":"https:\/\/knowledge.webafrica.co.za\/?post_type=ht_kb&#038;p=353"},"modified":"2023-07-30T21:40:29","modified_gmt":"2023-07-30T21:40:29","slug":"back-up-your-webafrica-email","status":"publish","type":"ht_kb","link":"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/back-up-your-webafrica-email\/","title":{"rendered":"Back-up your webafrica email"},"content":{"rendered":"\n<p>Need to backup your mailbox for safe-keeping? Below is a step-by-step guide:<\/p>\n\n\n\n<p><strong>Microsoft Outlook:<\/strong><\/p>\n\n\n\n<p>If you want to back up the message folders locally, you can&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/support.microsoft.com\/en-us\/office\/archive-older-items-automatically-25f44f07-9b80-4107-841c-41dc38296667\" target=\"_blank\">automatically move or delete older items with AutoArchive<\/a>&nbsp;or export the items to a .pst file that you can restore later as needed and use by&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/support.microsoft.com\/en-us\/office\/import-email-contacts-and-calendar-from-an-outlook-pst-file-431a8e9a-f99f-4d5f-ae48-ded54b3440ac\" target=\"_blank\">importing.<\/a><\/p>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\">\n<li>Select&nbsp;<strong>File<\/strong>&nbsp;&gt;&nbsp;<strong>Open &amp; Export<\/strong>&nbsp;&gt;&nbsp;<strong>Import\/Export<\/strong>.<img decoding=\"async\" src=\"https:\/\/support.content.office.net\/en-us\/media\/c948ced2-62d1-418c-96a0-99a8c29275d4.png\" alt=\"File Export\"><\/li>\n\n\n\n<li>Select&nbsp;<strong>Export to a file<\/strong>, and then select&nbsp;<strong>Next<\/strong>.<img decoding=\"async\" src=\"https:\/\/support.content.office.net\/en-us\/media\/8867b6b3-4657-4836-a162-306566b70326.png\" alt=\"Export File\"><\/li>\n\n\n\n<li>Select&nbsp;<strong>Outlook Data File (.pst)<\/strong>, and select&nbsp;<strong>Next<\/strong>.<img decoding=\"async\" src=\"https:\/\/support.content.office.net\/en-us\/media\/3d46fd55-7299-4d88-9862-a900262588cd.png\" alt=\"Export to data file\" class=\"\"><\/li>\n\n\n\n<li>Select the mail folder you want to back up and select&nbsp;<strong>Next<\/strong>.<img decoding=\"async\" src=\"https:\/\/support.content.office.net\/en-us\/media\/ee757179-a7b2-4746-9cea-ccbb86cfb096.png\" alt=\"Email folders\"><\/li>\n\n\n\n<li>Choose a location and name for your backup file, and then select&nbsp;<strong>Finish<\/strong>.<img decoding=\"async\" src=\"https:\/\/support.content.office.net\/en-us\/media\/0b5d02bd-04bc-4a62-9ce7-daa8df599df2.png\" alt=\"PST location\"><\/li>\n\n\n\n<li>If you want to ensure no one has access to your files, enter and confirm a password, and then select&nbsp;<strong>OK<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p>The messages that you keep in a .pst file are no different from other messages. You can forward, reply, or search through the stored messages as you do with other messages.<\/p>\n\n\n\n<p>**Above information from <a rel=\"noreferrer noopener\" href=\"https:\/\/support.microsoft.com\/en-us\/office\/back-up-your-email-e5845b0b-1aeb-424f-924c-aa1c33b18833\" target=\"_blank\">Microsoft<\/a> <\/p>\n\n\n\n<p><strong>Thunderbird (Mozilla)<\/strong>:<\/p>\n\n\n\n<p>Please follow the below instructions on your Thunderbird application:<\/p>\n\n\n\n<p>Learn how to save copies of your emails on your computer as EML files.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Standard Method<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Launch Thunderbird.<\/li>\n\n\n\n<li>Select your Inbox or preferred folder.<\/li>\n\n\n\n<li>Select the email you want to export. Or press&nbsp;<strong>CTRL+A<\/strong>&nbsp;to select all emails.<\/li>\n\n\n\n<li>Click the&nbsp;<strong>menu button<\/strong>&nbsp;to display the Thunderbird menu.<\/li>\n\n\n\n<li>Select&nbsp;<strong>Save as &gt; File<\/strong>.<\/li>\n\n\n\n<li>Select the folder where the emails should be saved and click&nbsp;<strong>Save<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p>Please note:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The selected emails are now exported to the target folder. The EML files created in this way can be opened with many email programs.<\/li>\n\n\n\n<li>If your email account was set up using&nbsp;<a href=\"https:\/\/www.ionos.com\/help\/email\/general-topics\/differences-between-imap-and-pop3\/\">IMAP<\/a>, you should check your settings so that Thunderbird synchronizes all messages regardless of age. This way all your emails will be shown in Thunderbird for export. You can find this option in Account Settings within the Synchronization &amp; Storage category.<\/li>\n<\/ol>\n\n\n\n<p>**Above information from <a rel=\"noreferrer noopener\" href=\"https:\/\/www.ionos.com\/help\/email\/other-email-programs\/mozilla-thunderbird-exporting-emails\/\" target=\"_blank\">https:\/\/www.ionos.com\/help\/email\/other-email-programs\/mozilla-thunderbird-exporting-emails\/<\/a><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Need to backup your mailbox for safe-keeping? Below is a step-by-step guide: Microsoft Outlook: If you want to back up the message folders locally, you can&nbsp;automatically move or delete older items with AutoArchive&nbsp;or export the items to a .pst file that you can restore later as needed and use by&nbsp;importing&#8230;.<\/p>\n","protected":false},"author":1,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[413],"ht-kb-tag":[458,463,420,459,462,460,461],"class_list":["post-353","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-setup","ht_kb_tag-back-up","ht_kb_tag-export","ht_kb_tag-outlook","ht_kb_tag-save-emails","ht_kb_tag-thunderbird","ht_kb_tag-webafrica-email","ht_kb_tag-webafrica-org-za"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Back-up your webafrica email - Webafrica Knowledgebase<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/back-up-your-webafrica-email\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Back-up your webafrica email - Webafrica Knowledgebase\" \/>\n<meta property=\"og:description\" content=\"Need to backup your mailbox for safe-keeping? 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