LTE is a wireless internet service that connects through a mobile network tower instead of a fibre line or copper cable. It is a good option if fibre is not available in your area, or if you need a simple plug-and-play internet solution. Webafrica currently positions Fixed Wireless as a no-landline, no-cables, no-landlord-approval service, with availability checked through the coverage map.<\/p>\n\n\n\n
No. Your Webafrica LTE SIM is intended for use in an approved LTE router.<\/p>\n\n\n\n
It should not be used in a cellphone, tablet, MiFi device, or any router that is not approved for the network. Using the SIM in the wrong device may stop the service from working correctly.<\/p>\n\n\n\n
No. Fixed LTE is designed to be used at the service address used when you signed up.<\/p>\n\n\n\n
MTN Fixed LTE services are location-locked. This means the SIM is linked to the address provided during sign-up and should only be used at that location. If the router is moved to another address, the service may become locked and stop working.<\/p>\n\n\n\n
If your router has been moved, or if the SIM was used in a non-approved device, the service may be locked by the network.<\/p>\n\n\n\n
You can request an unlock from your Webafrica customer profile. Once submitted, the unlock request is sent to MTN and may take up to 24 hours to complete.<\/p>\n\n\n\n
LTE can work for gaming, but the experience depends on signal quality, network congestion, and latency.<\/p>\n\n\n\n
For the best gaming experience:<\/p>\n\n\n\n
Use the router in the area with the strongest signal.<\/p>\n\n\n\n
Connect your gaming device with a LAN cable where possible.<\/p>\n\n\n\n
Avoid downloading, streaming, or updating games while playing online.<\/p>\n\n\n\n
Run a speed test and check your ping.<\/p>\n\n\n\n
A low and stable ping is more important for gaming than download speed alone.<\/p>\n\n\n\n
LTE speeds can vary. Your speed depends on:<\/p>\n\n\n\n
Signal strength<\/p>\n\n\n\n
Distance from the nearest tower<\/p>\n\n\n\n
Network congestion<\/p>\n\n\n\n
Weather and environmental conditions<\/p>\n\n\n\n
Router placement<\/p>\n\n\n\n
The number of connected devices<\/p>\n\n\n\n
Whether you are connected by WiFi or LAN cable<\/p>\n\n\n\n
Webafrica\u2019s current Fixed Wireless page refers to wireless internet using nearby cell towers, with advertised speeds of up to 150Mbps depending on package and coverage. Actual speeds may be lower and can change during the day.<\/p>\n\n\n\n
Try the following first:<\/p>\n\n\n\n
Restart your LTE router.<\/p>\n\n\n\n
Move the router closer to a window.<\/p>\n\n\n\n
Place the router higher up and away from thick walls, metal objects, microwaves, and other electronics.<\/p>\n\n\n\n
Test in different rooms to find the best signal.<\/p>\n\n\n\n
Connect a computer directly to the router using a LAN cable and run another speed test.<\/p>\n\n\n\n
Disconnect devices that are streaming, downloading, or updating.<\/p>\n\n\n\n
Check whether your data has run out or whether your package has any usage limits.<\/p>\n\n\n\n
If the LAN cable speed is much better than the WiFi speed, the issue is likely related to WiFi coverage inside the home.<\/p>\n\n\n\n
No. LTE does not need a fibre line, telephone line, or physical installation.<\/p>\n\n\n\n
It connects wirelessly through the mobile network, using an LTE router and SIM card.<\/p>\n\n\n\n
Usually, no.<\/p>\n\n\n\n
LTE does not normally require drilling, cabling, or fixed installation work. You only need power for the router and coverage at the service address.<\/p>\n\n\n\n
The SIM usually activates once it has been delivered, inserted into an approved LTE router, and connected to the network.<\/p>\n\n\n\n
Activation can take up to 24 hours in some cases.<\/p>\n\n\n\n
Yes. LTE SIM cards must be RICA verified before they can be used.<\/p>\n\n\n\n
You may need to provide:<\/p>\n\n\n\n
A copy of your South African ID, passport, or valid identity document<\/p>\n\n\n\n
Proof of address<\/p>\n\n\n\n
Any additional documents requested during the order or delivery process<\/p>\n\n\n\n
The Webafrica eRICA article is listed as a related LTE support article on the current knowledge base.<\/p>\n\n\n\n
Yes, but only if the router is approved for the network.<\/p>\n\n\n\n
If you use your own router, make sure it is supported before inserting the SIM. Webafrica\u2019s MTN router article explains that customers can use their own router only if it appears on MTN\u2019s approved list.<\/p>\n\n\n\n
Using a router that is not approved may cause connection issues or result in the service being locked.<\/p>\n\n\n\n
The APN depends on the LTE network and router.<\/p>\n\n\n\n
If your router was supplied by Webafrica, the APN should usually already be set up. If you need to set it manually, use the correct APN guide for your router model.<\/p>\n\n\n\n
Do not change router settings unless you are following the correct Webafrica setup guide.<\/p>\n\n\n\n
This depends on the LTE package you have.<\/p>\n\n\n\n
Log in to your Webafrica customer profile to check your current usage, available data, and top-up options.<\/p>\n\n\n\n
This depends on your LTE package and the network provider.<\/p>\n\n\n\n
Check your package details in your Webafrica customer profile for the most accurate information.<\/p>\n\n\n\n
This may depend on current Webafrica product rules, stock availability, coverage, and account status.<\/p>\n\n\n\n
Check availability on the Webafrica website or through your customer profile before ordering another service.<\/p>\n\n\n\n
Fibre is usually the best option if it is available at your address because it is generally faster, more stable, and better for heavy usage.<\/p>\n\n\n\n
LTE is a good alternative when fibre is not available, or when you need a simpler wireless internet option without a fixed-line installation.<\/p>\n\n\n\n
LTE is a good option if:<\/p>\n\n\n\n
Fibre is not available at your address.<\/p>\n\n\n\n
You want a plug-and-play internet service.<\/p>\n\n\n\n
You do not want a fixed-line installation.<\/p>\n\n\n\n
You need internet for general browsing, streaming, emails, social media, and work-from-home use.<\/p>\n\n\n\n
You have good LTE coverage at your address.<\/p>\n\n\n\n
LTE may not be the best option if:<\/p>\n\n\n\n
You need very low latency for competitive gaming.<\/p>\n\n\n\n
You have poor LTE coverage at your address.<\/p>\n\n\n\n
You use very large amounts of data every month.<\/p>\n\n\n\n
You need the most stable connection possible.<\/p>\n\n\n\n
You plan to move the router between different addresses.<\/p>\n\n\n\n
LTE performance is affected by coverage, signal strength, router placement, tower congestion, and network conditions.<\/p>\n\n\n\n
Fixed LTE should be used at the address provided during sign-up.<\/p>\n\n\n\n
Use only approved routers.<\/p>\n\n\n\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
LTE is a wireless internet service that connects through a mobile network tower instead of a fibre line or copper cable. It is a good option if fibre is not available in your area, or if you need a simple plug-and-play internet solution. Webafrica currently positions Fixed Wireless as a…<\/p>\n","protected":false},"author":1,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[19,18],"ht-kb-tag":[67,64,62,63,65,66],"class_list":["post-86","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-mtn-lte","ht_kb_category-telkom-lte","ht_kb_tag-3g","ht_kb_tag-4g-lte","ht_kb_tag-fixed-lte","ht_kb_tag-locked","ht_kb_tag-mtn-lte","ht_kb_tag-telkom-lte"],"yoast_head":"\n