{"id":904,"date":"2025-05-27T10:12:35","date_gmt":"2025-05-27T10:12:35","guid":{"rendered":"https:\/\/knowledge.webafrica.co.za\/?post_type=ht_kb&#038;p=904"},"modified":"2025-06-13T09:19:55","modified_gmt":"2025-06-13T09:19:55","slug":"how-to-add-new-services-to-your-webafrica-account","status":"publish","type":"ht_kb","link":"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/how-to-add-new-services-to-your-webafrica-account\/","title":{"rendered":"How to Add New Services to Your Webafrica Account"},"content":{"rendered":"\n<p>Need more speed or an extra line? No problem! Here&#8217;s how to add new services through your Webafrica Customer Zone:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Log into Your Customer Zone<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Head over to <a>Webafrica Customer Zone<\/a> and enter your login details.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Navigate to &#8216;Order New Services&#8217;<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once logged in, click on <strong>&#8216;Order New&#8217;<\/strong> in the left side panel.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1011\" height=\"738\" src=\"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Order_new.png\" alt=\"\" class=\"wp-image-905\" srcset=\"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Order_new.png 1011w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Order_new-300x219.png 300w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Order_new-768x561.png 768w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Order_new-50x36.png 50w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Order_new-60x44.png 60w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Order_new-100x73.png 100w\" sizes=\"auto, (max-width: 1011px) 100vw, 1011px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">3. Check Service Availability<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enter your <strong>full physical address<\/strong> to see which services are available at your location.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"997\" height=\"562\" src=\"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Enter_Address.png\" alt=\"\" class=\"wp-image-906\" srcset=\"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Enter_Address.png 997w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Enter_Address-300x169.png 300w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Enter_Address-768x433.png 768w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Enter_Address-50x28.png 50w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Enter_Address-60x34.png 60w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Enter_Address-100x56.png 100w\" sizes=\"auto, (max-width: 997px) 100vw, 997px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">4. Choose Your Service Type<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You&#8217;ll see available service types like <strong>Fibre<\/strong>, <strong>LTE<\/strong>, or <strong>ADSL<\/strong>. Select the one that suits your needs.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"997\" height=\"630\" src=\"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Address_Search.png\" alt=\"\" class=\"wp-image-907\" srcset=\"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Address_Search.png 997w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Address_Search-300x190.png 300w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Address_Search-768x485.png 768w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Address_Search-50x32.png 50w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Address_Search-60x38.png 60w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Address_Search-100x63.png 100w\" sizes=\"auto, (max-width: 997px) 100vw, 997px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">5. Pick a Package<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Browse through the available packages. Once you&#8217;ve found your ideal plan, click the <strong>&#8216;Order My FIBRE\/ADSL\/LTE<\/strong>&#8216; button.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"964\" height=\"613\" src=\"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Product_Choice.png\" alt=\"\" class=\"wp-image-908\" srcset=\"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Product_Choice.png 964w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Product_Choice-300x191.png 300w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Product_Choice-768x488.png 768w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Product_Choice-50x32.png 50w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Product_Choice-60x38.png 60w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/05\/Product_Choice-100x64.png 100w\" sizes=\"auto, (max-width: 964px) 100vw, 964px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">6. Complete the Order<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Follow the prompts for adding your personal information\/billing<\/li>\n<\/ul>\n\n\n\n<p>And that&#8217;s it! You&#8217;re all set to enjoy your new Webafrica service.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Note:<\/strong> All Webafrica deals and packages are subject to change without prior notice. For the most current offerings and terms, please refer to our <a>Terms and Conditions<\/a>.<\/p>\n\n\n\n<p>If you need assistance or have questions, feel free to reach out via:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>WhatsApp:<\/strong> Add 021 464 9500 to your contacts and send us a message.<\/li>\n\n\n\n<li><strong>Live Chat:<\/strong> Click the chat icon on our website to start a conversation with our support team.<\/li>\n<\/ul>\n\n\n\n<p>Happy browsing!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Need more speed or an extra line? No problem! Here&#8217;s how to add new services through your Webafrica Customer Zone: 1. Log into Your Customer Zone 2. Navigate to &#8216;Order New Services&#8217; 3. Check Service Availability 4. Choose Your Service Type 5. Pick a Package 6. Complete the Order And&#8230;<\/p>\n","protected":false},"author":2,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[294],"ht-kb-tag":[506],"class_list":["post-904","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-the-customer-zone","ht_kb_tag-how-to-add-new-services-to-your-webafrica-account"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Add New Services to Your Webafrica Account - Webafrica Knowledgebase<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/how-to-add-new-services-to-your-webafrica-account\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Add New Services to Your Webafrica Account - Webafrica Knowledgebase\" \/>\n<meta property=\"og:description\" content=\"Need more speed or an extra line? 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