{"id":962,"date":"2025-07-03T14:27:19","date_gmt":"2025-07-03T14:27:19","guid":{"rendered":"https:\/\/knowledge.webafrica.co.za\/?post_type=ht_kb&#038;p=962"},"modified":"2025-07-03T17:17:23","modified_gmt":"2025-07-03T17:17:23","slug":"managing-your-billing-on-the-webafrica-mobile-app","status":"publish","type":"ht_kb","link":"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/managing-your-billing-on-the-webafrica-mobile-app\/","title":{"rendered":"Managing Your Billing on the Webafrica Mobile App"},"content":{"rendered":"\n<p>The Webafrica mobile app makes it easy to stay on top of your account. Here&#8217;s how you can manage your billing, pay overdue amounts, and update your payment details from your phone.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. View Your Account Balance<\/h2>\n\n\n\n<p>From the Billing tab:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You&#8217;ll see your <strong>current balance<\/strong> and any <strong>overdue amount<\/strong>.<\/li>\n\n\n\n<li>Tap <strong>&#8220;View Statement&#8221;<\/strong> to see your full billing history for the last 180 days.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"411\" height=\"830\" src=\"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/1.-Main-page.png\" alt=\"\" class=\"wp-image-963\" srcset=\"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/1.-Main-page.png 411w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/1.-Main-page-149x300.png 149w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/1.-Main-page-25x50.png 25w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/1.-Main-page-30x60.png 30w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/1.-Main-page-50x100.png 50w\" sizes=\"auto, (max-width: 411px) 100vw, 411px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Pay Your Overdue Amount<\/h2>\n\n\n\n<p>To settle your overdue balance:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Tapping the overdue amout will take you to the payment screen.<\/li>\n\n\n\n<li>Enter your card details (Visa, Mastercard, Amex, etc.).<\/li>\n\n\n\n<li>Confirm the payment.<\/li>\n<\/ol>\n\n\n\n<p>\ud83d\udca1 Safe and secure payments are powered by Adumo.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"412\" height=\"828\" src=\"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/2.-Pay-Overdue-Amount.png\" alt=\"\" class=\"wp-image-964\" srcset=\"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/2.-Pay-Overdue-Amount.png 412w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/2.-Pay-Overdue-Amount-149x300.png 149w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/2.-Pay-Overdue-Amount-25x50.png 25w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/2.-Pay-Overdue-Amount-30x60.png 30w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/2.-Pay-Overdue-Amount-50x100.png 50w\" sizes=\"auto, (max-width: 412px) 100vw, 412px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. View or Download Invoices<\/h2>\n\n\n\n<p>Need a copy of your invoice?<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>From the Billing page, scroll to the <strong>Invoice<\/strong> section.<\/li>\n\n\n\n<li>Tap <strong>View PDF<\/strong> or <strong>Download PDF<\/strong>.<\/li>\n\n\n\n<li>You&#8217;ll see a detailed statement showing dates, descriptions, due dates, and your balance.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"412\" height=\"830\" src=\"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/3.-View-Statement.png\" alt=\"\" class=\"wp-image-965\" srcset=\"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/3.-View-Statement.png 412w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/3.-View-Statement-149x300.png 149w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/3.-View-Statement-25x50.png 25w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/3.-View-Statement-30x60.png 30w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/3.-View-Statement-50x100.png 50w\" sizes=\"auto, (max-width: 412px) 100vw, 412px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Update Payment Details<\/h2>\n\n\n\n<p>If you want to switch to debit order or update your bank info:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Tap <strong>Edit payment details<\/strong>.<\/li>\n\n\n\n<li>Choose your <strong>payment method<\/strong> (e.g. debit order or cash).<\/li>\n\n\n\n<li>Enter your <strong>bank name<\/strong>, <strong>branch code<\/strong>, <strong>account holder name<\/strong>, and <strong>account number<\/strong>.<\/li>\n\n\n\n<li>Select your <strong>account type<\/strong> (cheque, savings, or transmission).<\/li>\n<\/ol>\n\n\n\n<p>\ud83d\udca1 Switching to debit order saves time by automating your monthly payments.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"412\" height=\"827\" src=\"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/5.-Edit-payment-details.png\" alt=\"\" class=\"wp-image-966\" srcset=\"https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/5.-Edit-payment-details.png 412w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/5.-Edit-payment-details-149x300.png 149w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/5.-Edit-payment-details-25x50.png 25w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/5.-Edit-payment-details-30x60.png 30w, https:\/\/knowledge.webafrica.co.za\/wp-content\/uploads\/2025\/07\/5.-Edit-payment-details-50x100.png 50w\" sizes=\"auto, (max-width: 412px) 100vw, 412px\" \/><\/figure>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Webafrica mobile app makes it easy to stay on top of your account. Here&#8217;s how you can manage your billing, pay overdue amounts, and update your payment details from your phone. 1. View Your Account Balance From the Billing tab: 2. Pay Your Overdue Amount To settle your overdue&#8230;<\/p>\n","protected":false},"author":2,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[507],"ht-kb-tag":[],"class_list":["post-962","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-mobile-app"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Managing Your Billing on the Webafrica Mobile App - Webafrica Knowledgebase<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/managing-your-billing-on-the-webafrica-mobile-app\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Managing Your Billing on the Webafrica Mobile App - Webafrica Knowledgebase\" \/>\n<meta property=\"og:description\" content=\"The Webafrica mobile app makes it easy to stay on top of your account. 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