{"id":98,"date":"2020-09-01T11:11:55","date_gmt":"2020-09-01T11:11:55","guid":{"rendered":"http:\/\/knowledge.webafrica.co.za\/?post_type=ht_kb&#038;p=98"},"modified":"2026-06-26T11:40:03","modified_gmt":"2026-06-26T11:40:03","slug":"quick-guide-using-your-new-lte-router-zte-mf253-router","status":"publish","type":"ht_kb","link":"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/quick-guide-using-your-new-lte-router-zte-mf253-router\/","title":{"rendered":"Quick guide &#8211; Using your new LTE Router (ZTE MF253 Router)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Webafrica offers uncapped internet services, but some packages may still have a Fair Usage Policy, also known as FUP.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A Fair Usage Policy helps protect the quality of the network for all customers. It is designed to manage extremely high usage on selected packages, especially during busy network periods.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Is a Fair Usage Policy?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A Fair Usage Policy is a usage rule that may apply when a customer uses more than a set amount of data within a specific period.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This usage limit is called a FUP threshold.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your package has a FUP and your usage goes above the threshold, your speed may be reduced during busy network times.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This helps make sure the network remains fair and usable for everyone.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Does FUP Apply to All Webafrica Packages?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">No.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">FUP does not apply to all Webafrica packages.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">FUP usually only applies to selected Openserve uncapped packages. Other Fibre Network Operators may not have a FUP threshold on their Webafrica packages.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The easiest way to confirm whether FUP applies to your package is to check the package details when signing up or upgrading.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How Does the FUP Threshold Work?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">FUP thresholds are based on your data usage over a rolling 30-day period.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This means your usage is not measured from the first day of the month to the last day of the month.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Instead, Webafrica looks at your usage over the last 30 days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, if today is 15 June, your 30-day usage period is calculated from 16 May to 15 June.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This rolling period moves forward every day.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Happens If I Go Over My FUP Threshold?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you go over your FUP threshold, your speed may be reduced during busy network periods.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may still get normal speeds outside of peak times if the network is not busy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In simple terms:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you are below your FUP threshold, your service continues as normal.<\/li>\n\n\n\n<li>If you go over your FUP threshold, your speed may be reduced during busy times.<\/li>\n\n\n\n<li>If the network is not busy, your service may still perform normally.<\/li>\n\n\n\n<li>Your FUP status is based on your rolling 30-day usage.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Is Webafrica Shaping My Connection?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">No, Webafrica does not shape your account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shaping is when certain types of internet traffic are prioritised over others. For example, some providers may prioritise browsing or streaming and slow down other types of traffic.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Webafrica does not shape your account. You can choose how to use your data.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Is Night-Time Usage Included?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">On packages where FUP applies, usage between midnight and 6am may not count towards your rolling FUP threshold.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This means large downloads are best scheduled between midnight and 6am where possible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How Can I Avoid Being Affected by FUP?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Here are a few simple tips:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Schedule large downloads between midnight and 6am.<\/li>\n\n\n\n<li>Avoid running unnecessary downloads during peak times.<\/li>\n\n\n\n<li>Choose a package that matches your household\u2019s usage.<\/li>\n\n\n\n<li>Upgrade to a package with a higher threshold if your current package is no longer enough.<\/li>\n\n\n\n<li>Check whether a non-FUP option is available at your address.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What Is the Difference Between FUP and Capped Data?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">FUP is not the same as capped data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With capped data, your service may stop or need a top-up once your data runs out.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With FUP, your service remains active, but speeds may be reduced during busy times if your usage goes above the fair usage threshold.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Quick Summary<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A Fair Usage Policy helps keep the network stable and fair for all customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">FUP does not apply to every Webafrica package. Where it does apply, it is usually based on a rolling 30-day usage period.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you go over your threshold, your speed may be reduced during busy times, but your service will remain active.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Webafrica does not shape your account.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Important Note<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Webafrica packages, prices, thresholds, and terms may change from time to time. Always check the latest package information and terms before signing up, upgrading, or changing your service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Webafrica offers uncapped internet services, but some packages may still have a Fair Usage Policy, also known as FUP. A Fair Usage Policy helps protect the quality of the network for all customers. It is designed to manage extremely high usage on selected packages, especially during busy network periods. What&#8230;<\/p>\n","protected":false},"author":1,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[18],"ht-kb-tag":[66,98,97],"class_list":["post-98","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-telkom-lte","ht_kb_tag-telkom-lte","ht_kb_tag-zte","ht_kb_tag-zte-mf253-router"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Quick guide - Using your new LTE Router (ZTE MF253 Router) - Webafrica Knowledgebase<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/knowledge.webafrica.co.za\/index.php\/knowledge-base\/quick-guide-using-your-new-lte-router-zte-mf253-router\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quick guide - Using your new LTE Router (ZTE MF253 Router) - Webafrica Knowledgebase\" \/>\n<meta property=\"og:description\" content=\"Webafrica offers uncapped internet services, but some packages may still have a Fair Usage Policy, also known as FUP. 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