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Personalized Outage Notifications

Why hello there champ,

In this article, we will show you, step-by-step how to set up outage notices for your address/service specifically. 

Please navigate to the Network Status Page and you will be presented with a screen as per below:

1. Please click on the Settings icon in the top left corner of the Outage Map:

You will be presented with the following pop-up:

2. Go to the Location Information box >> Select your area and ‘Add Location’

– The address will be recorded as indicated by the green tick

 – If incorrect, please select the red X and begin again

 – If there is more than one property (residential/business), they can be added here too

3. Enable Email and SMS Notifications:

 – Select to toggle on/off for both settings alike

 – Enter your email/mobile number

 – Select Add Email/Number

4. Select your Connection Type:

 – You can now select the type of service and providers specifically

 – Simply toggle the desired Type >> Providers

Please note: All Webafrica deals and packages are subject to change without notification. These include our terms and conditions as it relates to costs and deal/package structures for all of our service providers.

Updated on September 3, 2020

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