Set Up Your ZTE K12 LTE Router

Our Webafrica LTE router is quick to set up and should be online within a few minutes. Follow the steps below to get connected.

What You’ll Need

Before starting, make sure you have:

• Your ZTE K12 LTE router
• An active Telkom LTE nano-SIM card
• Power adapter
• WiFi details on the bottom router label

Step 1: Insert the SIM Card

1. Turn the router around.
2. Locate the nano-SIM slot at the bottom.
3. Insert your nano-SIM card securely into the slot.

Make sure the SIM is active and correctly inserted.

Step 2: Insert the Battery

Some models include a backup battery.

1. Open the battery cover.
2. Insert the battery.
3. Close the cover securely.

The router will still work when plugged into power, even if no battery is inserted.

Step 3: Position the Antennas

1. Lift both antennas.
2. Position them upright.

For the best signal, keep the router near a window and in an open area.

Step 4: Power On the Router

1. Connect the power adapter to the router.
2. Plug into a wall socket.
3. Press and hold the power button for about 3 seconds.
4. Wait 1 – 2 minutes while the router starts.

Once started, it should connect to the LTE network automatically.

Step 5: Connect to WiFi

1. Check the sticker on the router.
2. Find the default WiFi name and password.
3. On your phone, laptop, or tablet:
   • Open WiFi settings
   • Select the router’s WiFi name
   • Enter the password

You should now be connected.

Optional: Connect Using a Network Cable

You can connect a computer directly using a LAN cable:

1. Plug a network cable into the router LAN port.
2. Plug the other end into your computer.
3. Internet should connect automatically.

Access Router Settings (Optional)

To change the WiFi name or password:

1. Connect to the router’s WiFi.
2. Open a web browser.
3. Enter the router IP address shown on the label.
4. Log in using the default login details.
5. Update settings as needed.

Indicator Lights and Interfaces

Troubleshooting

No internet connection

• Check SIM is inserted correctly
• Restart the router
• Move the router closer to a window
• Wait 2 minutes after powering on

Slow speeds

LTE speed depends on signal strength. Try:

• Placing the router near a window
• Keeping it elevated
• Avoiding metal obstructions

Cannot connect to WiFi

• Check the WiFi password on the router label
• Restart router
• Forget and reconnect to WiFi

If you still need help, contact Webafrica Support.

Placement Tips for Best Performance

• Keep the router upright
• Place in an open space
• Avoid cupboards or behind TVs
• Restart occasionally for best performance