How to Check for Network Outages in the Webafrica Mobile App
If you’re having connection issues, it’s a good idea to first check if there’s a known outage in your area....
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How to Use Live Chat on the Webafrica Mobile App
Need help fast? You can chat to us directly from the Webafrica Mobile app using our secure live chat option.... -
Managing Your Billing on the Webafrica Mobile App
The Webafrica mobile app makes it easy to stay on top of your account. Here’s how you can manage your... -
How to Download and Install the Webafrica Mobile App on Android
Stay in control of your account, anytime, anywhere. The Webafrica App gives you quick access to support, statements, orders, and... -
How to Change Your OTP Number
You can update your One-Time Pin (OTP) number in just a few steps. This number is used to verify your... -
How to Use Your Customer Zone
The Webafrica Customer Zone gives you control over your account, services, and updates. Here’s what you can do: Things You... -
Changing a Package
You can easily upgrade your package in the new Customer Zone. Here’s how: Important Notes: -
How to Update Your Contact Email Address
Need to change the email linked to your Webafrica account? Here’s how: Steps to Update Your Email Next time you... -
Account Notifications
Stay updated on your account with Webafrica’s automatic notifications. Here’s how they work and what to expect. What Are Account... -
How to Add New Services to Your Webafrica Account
Need more speed or an extra line? No problem! Here’s how to add new services through your Webafrica Customer Zone:...