What Is Webafrica 5G Powered by Comsol?
Webafrica 5G powered by Comsol is unlimited wireless internet for your home, running on Comsol's dedicated 5G network, so you don't need a fibre line. You get a free-to-use ZTE G5TS 5G router and a Webafrica SIM, which arrives separately. Each Service has a fair usage threshold, after which your speed drops to 5Mbps until your usage resets. Your router isn't locked to your address, so it works anywhere with Comsol 5G coverage. The SIM only works in an approved 5G router, not in a phone.
No fibre in your street? No problem. Webafrica 5G powered by Comsol brings fast, unlimited internet to your home over the air. Comsol's 5G network is built just for home internet, so you're not fighting cell phone traffic for space.
What's in the box?
- A free-to-use ZTE G5TS 5G router. It belongs to Webafrica, so if you cancel, the standard router return process applies.
- A Webafrica 5G SIM card, sent separately. You'll pop it in yourself during set-up.
What happens when I reach my fair usage threshold?
You stay connected, just at a gentler pace. Once you reach your Service's fair usage threshold, your speed drops to 5Mbps until your usage resets, then it's back to full speed. That's plenty for browsing, email and WhatsApp, but your series binge will need some patience.
Hitting your threshold often? A bigger Service gives you more data at full speed.
Where does Webafrica 5G work?
Check your address on our coverage map before you sign up. Your router isn't tied to your address, so you can take it anywhere with Comsol 5G coverage, but it won't connect outside covered areas.
5G is picky about walls, trees and buildings, so a good spot for your router makes a big difference. See how to set up your Webafrica 5G router.
Frequently asked questions
Can I pop my 5G SIM into my phone?
Nope. Comsol runs pure "standalone" 5G, which most phones can't use yet. Your SIM only works in an approved 5G router.
Can I use my own router?
Yes, as long as it's an approved 5G router: the ZTE G5TS, ZTE G5TS Pro, ZTE MC888A, ZTE MC889, ZLT Tozed S200 or ZLT Tozed C200. You'll need to add the Webafrica APN yourself.
Can I take my router with me?
Absolutely. Your Service isn't locked to one address, so it works anywhere with Comsol 5G coverage.
What if I'm Moving Homes?
Pack your router with the rest of your things. If your new place has Comsol 5G coverage, just set it up there. If it doesn't, you'll need to cancel your 5G Service and sign up for a different Service at your new address.
What happens if my account is suspended?
Your speed is reduced and you'll see a page with payment options. Once your payment reflects, you're back to full speed.
Is my speed guaranteed?
Wireless speed depends on your signal, where your router sits and how busy the network is. Evenings are usually the busiest.
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