This router will provide you with a Fast and Stable connection, making it ideal for both home and office. Follow the simple steps to get your internet up and running.
Before You Set Up Your Router
Is your Fibre line active?
Installation Scheduling
If you haven’t already, you will receive a call from the Fibre Network Operator to schedule your installation. They will call on your mobile number (that you provided upon sign-up) and call from an ‘unknown’ number. Please keep to the scheduled date and time or your order will fall to the bottom of the queue. Please note: we cannot speed up the installation process.
Installation Finished
Once your installation is complete, it does not mean your Fibre service is active yet. Activation can take up to five business days and we will inform you once the line is active. You do not need to do anything at this point until your line is active.
Fibre is Active
When you receive communication from us confirming your Fibre is active, you can take out your router.
What’s in The Box?
When you open the box, you should find the following items:
- ZTE H3601P router (this is your internet device)
- Power adapter (this supplies power to the router)
- Ethernet cable (this connects the router to the internet)
- User manual (a guide from the manufacturer)
If anything is missing, contact support via Live Chat
Did not recieve this model router? Check out our Zyxel EMG3525 Setup Guide.
Router Setup
Step 1: Connect Your Router
- Unpack everything and place the router near your fibre connection point (ONT – Optical Network Terminal).
- Connect to the Internet:
- Take the Ethernet cable (it looks like a thick phone cable) and plug one end into the ONT port labelled ‘LAN1’.
- Plug the other end into the router’s port labelled ‘WAN’ (far left port).
- Power it up:
- Plug the power adapter into the router. (far right connector)
- Connect it to a wall socket.
Step 2: Turn on the Router
- Turn on the switch at the wall socket.
- Wait for the router to connect to the internet, this could take up to 10 minutes for the process to complete.
- Once the light turns solid green, your internet is Ready!
Step 3: Connect to WiFi
- Look for the sticker at the bottom on your router – it has your WiFi name (WLAN SSID) and password.
- On your phone, laptop, or tablet:
- Open WiFi settings.
- Find your router’s WiFi name and tap to connect.
- Enter the WiFi password (WLAN Security) from the sticker.
- You’re now connected to the router!
Step 4: Test Your Connection
- Open a web browser (like Chrome or Safari) or any app that needs the internet.
- Try visiting a website (e.g., www.google.com).
- If the page loads, your internet is working!
Troubleshooting Tips
- No internet? Restart the router by turning it off and on again.
- Can’t find your WiFi? Make sure the router is on and the light is green.
- Wrong WiFi password? Double-check the sticker for the correct password.
Your ZTE H3601P router is now set up! Enjoy fast and stable internet with WiFi 6.