If your WiFi is slow, unstable, or not reaching certain areas in your home, the issue is usually related to signal strength, interference, or router placement.
Follow the steps below to improve your connection.
Step 1: Place Your Router Correctly
Your router’s position has the biggest impact on your WiFi performance.
Best practice:
- Place it in a central location
- Keep it elevated, such as on a desk or shelf
- Avoid cupboards, drawers, and enclosed spaces
- Keep it away from TVs and large metal objects
Step 2: Restart Your Router
Restarting your router clears temporary issues and can improve performance.
How to restart:
- Switch off your router
- Wait 30 seconds
- Switch it back on and allow it to reconnect
Step 3: Reduce Interference
Other devices and networks can interfere with your WiFi signal.
Common sources of interference:
- Microwaves
- Cordless phones
- Baby monitors
- Nearby WiFi networks, especially in flats or complexes
Step 4: Move Closer or Use a LAN Cable
Distance weakens WiFi signal.
- Move closer to the router for better performance
- Use a LAN cable for devices that need a stable connection, such as PCs or gaming consoles
Step 5: Improve Coverage in Larger Homes
If your home is large or has thick walls, your router may not cover the entire space.
Options:
- Use a WiFi extender for small coverage gaps
- Use a mesh WiFi system for full-home coverage
Step 6: Check Your Internet Speed
Test your connection to understand where the issue is.
- Test your speed near the router and in other rooms
- If speeds are slow everywhere, the issue may be with the line or service, not WiFi
Step 7: Limit Connected Devices
Too many active devices can slow down your network.
- Disconnect devices you are not using
- Avoid heavy downloads on multiple devices at the same time
Quick Fix Checklist
If you need a quick improvement, try this:
- Restart your router
- Move closer to the router
- Reposition the router to a better location
- Check for interference from nearby devices
Still Need Help?
If your WiFi is still slow or unstable:
- Restart both your router and fibre ONT
- Check for outages in your area