How to Improve Your WiFi Signal If your WiFi is slow, unstable, or not reaching certain areas in your home, the issue is usually related to...
Performing a Trace Route and Ping Test If you are experiencing slow browsing, buffering, gaming lag, dropped connections, or websites taking too long to load, a Ping...
Can I Get Fibre at My Address? Thinking about getting fibre? The good news is that checking fibre availability is quick and easy. Whether fibre is available...
Troubleshooting Fibre Internet Speed Issues If you’re experiencing slower-than-expected speeds with your Fibre internet connection, several factors could be affecting your connection. This help article...
Switching to Webafrica from another ISP: Frequently Asked Questions Thinking of moving your fibre service to Webafrica? Good choice. Here’s what you need to know before making the switch....
Webafrica’s Fair Usage Policy (FUP) What the FUP is FUP? The Fair Usage Policy (FUP) is our simple way of protecting the integrity of the...
Fibre Installation Delays: What to Expect Waiting for your Fibre installation? Here’s what usually causes delays and what you can do to keep things moving. Getting...
Frequently Asked Questions: Fibre FAQs Thinking about Fibre or already signed up? Here are answers to some of the most common Fibre questions. Why Choose...
Zyxel EMG3525 Setup Plugging in your Wi-Fi router can be super easy. The entire process can take up to 10 minutes for you...
Using PPPoE to connect your router to Webafrica Fibre Things you’ll need to know before you start: Connecting to WiFi on your Fibre router: Logging into the router interface:...