How to Improve Your WiFi Signal
If your WiFi is slow, unstable, or not reaching certain areas in your home, the issue is usually related to...
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Fibre
Everything you need to know about your Fibre connection. From installation and activation to troubleshooting and speed tips, we've got you covered.
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Performing a Trace Route and Ping Test
If you are experiencing slow browsing, buffering, gaming lag, dropped connections, or websites taking too long to load, a Ping... -
Can I get Fibre?
Fibre availability check If you want to know whether Fibre is available for your property all you have to do... -
Troubleshooting Fibre Internet Speed Issues
If you’re experiencing slower-than-expected speeds with your Fibre internet connection, several factors could be affecting your connection. This help article... -
Switching to Webafrica from another ISP: Frequently Asked Questions
Will my Fibre turn off? No. Provided your current ISP is providing your internet via an underlying service provider who... -
Webafrica’s Fair Usage Policy (FUP)
What the FUP is FUP? The Fair Usage Policy (FUP) is our simple way of protecting the integrity of the... -
Fibre Installation Delays: What to Expect
Waiting for your Fibre installation? Here’s what usually causes delays and what you can do to keep things moving. Getting... -
Frequently Asked Questions: Fibre FAQs
Q: WHY CHOOSE FIBRE OVER ADSL? Fibre is faster and more reliable than ADSL. This means that your whole online... -
Zyxel EMG3525 Setup
Plugging in your Wi-Fi router can be super easy. The entire process can take up to 10 minutes for you... -
Using PPPoE to connect your router to Webafrica Fibre
Things you’ll need to know before you start: Connecting to WiFi on your Fibre router: Logging into the router interface:...