How Can I Pay my Webafrica Account? Accepted payment methods Webafrica offers a variety of payment methods to make it easy for you to pay your bill. We accept the...
I Want to Change my Payment Method How to change or update your payment method: Log into your Customer Zone Go to My Billing options Select Add New Payment Method...
Invoice and Billing disputes If you have received your invoice and you find something which you don’t understand or don’t agree with, you can...
Update Payment Methods in Your Customer Zone How to Use your Billing Zone In your Webafrica customer zone, you will see several tabs at the top of...
Uploading your proof of payment Upload your payment receipt via the Customer Zone Log in to the Customer Zone Under Billing Information click ‘Upload Proof of Payment’ Select the...
Why pay with your credit card? Paying with your credit card means one less thing to remember. You obviously have enough on your mind. Remembering to...
Webafrica payment terms When you sign up with Webafrica you will be on our standard billing terms by default. Standard 7-Day Billing Terms: Your...
Understanding your invoice To view or download your invoice 1. Log in to your Customer Zone 2. In the left panel select Billing 3....
How to get a statement You can easily view and download your invoices in your Customer Zone 1. Log into your Customer Zone 2. Select My...
Debit Mandate form All debit orders run on the 1st of the month (provided that it is not a Sunday or Public holiday....
Refund process If a refund is requested, you will be asked to provide the following details: Account holder name Bank name Account...
Online Payments – Vuma Reach Vuma Reach uses the online payment portal, Payfast, for the payment of accounts. To keep your awesome internet line uninterrupted,...
Where’s my invoice? Hello Webafrican, are you wondering: “Where is my invoice?” or “Why have I not received an email with my invoice?”...
Vuma reach billing How you are billed on your Vuma Reach service Your Vuma Reach billing is broken up as follows: Once your...
Vuma Reach with EasyPay How our Prepaid payments work: When signing up for our Vuma Reach Service you chose our prepayment option. This means...