Need help with setting up your email account on your phone or another mobile device?
Here’s an email setup guide for the Android email app:
Step 1: Open the Email App On your Samsung Android device, locate and open the Email app. The app icon usually resembles a white envelope on a blue background.
Step 2: Add an Email Account Once the app is open, you’ll see a screen prompting you to add an email account. Tap on the “Add Account” option to begin.
Step 3: Choose an Email Provider. In this section you must select “Other”.
Step 4: Enter your Webafrica Email Address and Password Next, you’ll need to enter your email address and password associated with that account. Once entered, tap on the “Next” button. Then choose an account type. you’ll have the options “POP3”, “IMAP” and “Microsoft Exchange”. We prefer “POP3”.
Step 5: Configure Account Settings. The app will attempt to automatically configure the account settings based on the provided email address. If successful, you’ll see a confirmation message, and your account will be added. However, if the app fails to configure the settings automatically, you’ll need to provide additional information manually.
Step 6: Manual Configuration (If Required) If the automatic configuration fails, you’ll be prompted to enter the incoming and outgoing server settings manually.
Here’s a list of the server setting used for Webafrica email accounts:
Incoming mail server(POP): pop3.webafrica.org.za – Port: 110
Incoming mail server(IMAP): mail.webafrica.org.za – Port: 143
Outgoing mail server(SMTP): smtp.webafrica.org.za – Port: 587
Step 7: Account Options After the account setup is complete, you’ll be presented with some additional options to customize your email experience. These options may include syncing frequency, notifications, and other settings. Adjust them according to the preferences listed above and tap on the “Next” button.
Step 8: Account Name and Display In this step, you can specify the name that will be displayed when you send emails from this account. You can also choose a different name for the account if you wish. Once done, tap on the “Next” button.
Step 9: Account Sync and Notifications On the following screen, you can choose the sync frequency for your email account. You can select options such as “Sync email as items arrive,” “Sync email every 15 minutes,” or customize a specific sync interval. Additionally, you can enable or disable email notifications for this account. Tap on the “Next” button to proceed.
Step 10: Finalize and Finish The email setup process is now complete. You’ll see a summary of the account settings you’ve configured. If everything looks correct, tap on the “Done” button to finish the setup. The Email app will then sync your account and display your inbox.
Congratulations! You have successfully set up your email account on the Android Email app. You can now start sending and receiving emails using the app.
If you find that this process hasn’t worked for you, try chatting to our knowledgeable Support staff on Whatsapp. You can do so by saving our number 021 464 9500 on your smartphone and just say “Hi” to us on Whatsapp.
Note: The exact steps and options may vary slightly depending on the version of the Samsung Android email app and the specific device you’re using. However, this guide provides a general overview of the setup process.
Please note: All Webafrica deals and packages are subject to change without notification. These include our terms and conditions as it relates to costs and deal/package structures for all of our service providers.