Uploading your proof of payment
Upload your payment receipt via the Customer Zone Log in to the Customer Zone Under Billing Information click ‘Upload Proof of Payment’ Select the...
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Update Payment Methods in Your Customer Zone
How to Use your Billing Zone In your Webafrica customer zone, you will see several tabs at the top of... -
Invoice and Billing disputes
If you have received your invoice and you find something which you don’t understand or don’t agree with, you can... -
I Want to Change my Payment Method
How to change or update your payment method: Log into your Customer Zone Go to My Billing options Select Add New Payment Method... -
How Can I Pay my Webafrica Account? Accepted payment methods
Webafrica offers a variety of payment methods to make it easy for you to pay your bill. We accept the... -
Troubleshooting your ADSL router
1. Connecting to your router’s WiFi: Ensure that WiFi is enabled on your device and search for nearby WiFi names.... -
Unexplained Traffic Usage
Problem summary Causes Network Chatter Skype Stolen Username Wireless Hijacking Spyware, Malware, Viruses, Trojans, Rootkits Solutions Network chatter Skype Stolen... -
Creating a PPPOE Client Connection
You can install a PPPoE client just like you install any other dial-up networking connection. To create a PPPoE client... -
View my ADSL Usage
Keep track of your ADSL usage from your Customer Zone. Log in to your Customer Zone Click on My Services Go and go... -
Concurrent Connections on Uncapped ADSL
On our uncapped services, users are limited to one concurrent connection at any given point of time. If an account...