Calls Dropping
Call dropping can be caused by poor internet connection quality, bad codecs or a faulty device. VoIP (Voice over Internet...
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How To Port Your Existing Landline Number
Porting your existing landline number is a simple task. All that you need to do is submit the Authorisation Form (can be... -
What You Need To Know About RICA for Voice
What is RICA? The Regulation of Interception of Communications and Provision of Communication-related Information Act (RICA), is a South African... -
Yealink W52P – Manual Set-up
GETTING STARTED With most IP-based devices such as routers and VoIP phones, you can log into the device via a... -
The Webafrica VoIP Interface
The Webafrica Voice Interface is located within the Customer Zone – a secure area on our website dedicated to customers – and... -
How to Configure your VoIP for Zoiper
Download the Zoiper app onto your mobile device and follow the three steps below. If you already have the Zoiper app... -
VOIP Troubleshooting Guide
COMMON SYMPTOMS Cannot make or receive VoIP calls. Cannot hear the caller or the caller can’t hear receiver. Line noise.... -
The Difference between 2.4 and 5GHz WiFi
The primary difference in a Nutshell: 5GHz provides faster data rates at a shorter distance. – You will need to... -
How to change your Wifi Password
One of the most common questions our support team gets asked is “How do I change my Wifi password?”. The... -
How to Connect to WiFi
To connect to your WiFi you’ll need to have the following ready: Make sure that your modem is on and...