How to Change Your OTP Number
You can update your One-Time Pin (OTP) number in just a few steps. This number is used to verify your...
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How to Use Your Customer Zone
The Webafrica Customer Zone gives you control over your account, services, and updates. Here’s what you can do: Things You... -
Changing a Package
You can easily upgrade your package in the new Customer Zone. Here’s how: Important Notes: -
How to Update Your Contact Email Address
Need to change the email linked to your Webafrica account? Here’s how: Steps to Update Your Email Next time you... -
Account Notifications
Stay updated on your account with Webafrica’s automatic notifications. Here’s how they work and what to expect. What Are Account... -
How to Add New Services to Your Webafrica Account
Need more speed or an extra line? No problem! Here’s how to add new services through your Webafrica Customer Zone:... -
How to Complete the Webafrica eRICA Process
To comply with RICA regulations, all LTE orders must be validated via an online identity verification process. Follow the steps... -
WiFi vs Fibre – Why Your Speed May Vary
When you sign up for fibre, the advertised speed applies to the connection to your home, not necessarily to your... -
Who Does What – FNO vs ISP
When it comes to fibre internet, both the Fibre Network Operator (FNO) and the Internet Service Provider (ISP) play important... -
How Fibre Works
Fibre internet is a high-speed connection that uses fibre-optic cables to send data as light signals. It’s much faster and...