Calls Dropping
Call dropping can be caused by poor internet connection quality, bad codecs or a faulty device. VoIP (Voice over Internet...
VoIP
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One-way Audio and/or Number Not Available
If you experience one-way audio or your number does not ring, even when your device says “Registered”, you probably need... -
Unable to Make VoIP Calls
Not being able to make outgoing calls usually indicates that you have run out of airtime, have you had a... -
10 reasons to get Webafrica Voice
We’re big into tech – always looking for new ways to bring the best tech to our customers. With Telkom... -
Using Multiple Devices on One VoIP Number
While you can technically have several devices registered on the network for your number at the same time, the behaviour... -
How To Port Your Existing Landline Number
Porting your existing landline number is a simple task. All that you need to do is submit the Authorisation Form (can be... -
VOIP Troubleshooting Guide
COMMON SYMPTOMS Cannot make or receive VoIP calls. Cannot hear the caller or the caller can’t hear receiver. Line noise.... -
How to Configure your VoIP for Zoiper
Download the Zoiper app onto your mobile device and follow the three steps below. If you already have the Zoiper app... -
Yealink W52P – Manual Set-up
GETTING STARTED With most IP-based devices such as routers and VoIP phones, you can log into the device via a... -
What You Need To Know About RICA for Voice
What is RICA? The Regulation of Interception of Communications and Provision of Communication-related Information Act (RICA), is a South African... -
The Webafrica VoIP Interface
The Webafrica Voice Interface is located within the Customer Zone – a secure area on our website dedicated to customers – and...