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How to setup an IMAP email account in Outlook 2013 / 2016

SETUP YOUR EMAIL ACCOUNT IN OUTLOOK 2013 / 2016

  • Open Outlook. If you see a welcome screen, select ‘Next > Yes’.
  • Select ‘File > Add Account’.
  • Select ‘Manual setup or additional server types’.
  • Select ‘IMAP > Next’.
  • In the Server Information section, select IMAP for Account Type.
  • In the Your Name box, enter your name exactly as you want it to appear to recipients.
  • In the E-mail Address box, type your e-mail address.
  • In the User Name box, type your account name.
  • In the Password box, type your password.
  • In the Incoming mail server box, type in your mail server address (For example mail.webafrica.org.za if you’re using a free Webafrica email address)
  • If you are not sure of your incoming mail server for a different provider, please contact your email provider.
  • In the Outgoing mail server (SMTP) box, type in your mail server address (for example mail.webafrica.org.za if you’re using a free Webafrica email address) and enable authentication in the next step
  • If you’re using a Webafrica internet connection, you can use smtp.wa.co.za without any authentication, skipping the next step
  • To enable outgoing authentication (if you’re not using smtp.wa.co.za), select the “More Settings” button.
  • Select ‘Outgoing Server‘.
  • Tick the first box ‘My outgoing server requires authentication‘.
  • Click the Advanced’ tab and set the Outgoing port to 587.
  • Click ‘OK‘.
  • Click ‘Next‘ and ‘Finish‘.

Please note: All Webafrica deals and packages are subject to change without notification. These include our terms and conditions as it relates to costs and deal/package structures for all of our service providers.

Updated on September 1, 2020

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