Let’s get personal(Configuring your Wi-Fi network)
Wi-Fi has become an integral part of our daily lives, enabling us to stay connected, work remotely, and enjoy seamless...
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Troubleshooting Fibre: No Connection (no internet)
Fibre internet has transformed the way we connect and communicate. Occasional connectivity hiccups can occur, leaving us momentarily disconnected from... -
Speed Test Glossary
What are speed tests? This will determine your download and upload rates, giving you the speeds in ‘mbps’. We do... -
Troubleshooting Fibre: No Connection
If you think your Fibre internet is not working, here are some simple steps to figure out what might be... -
Zyxel EMG3525 Setup
Plugging in your Wi-Fi router can be super easy. The entire process can take up to 10 minutes for you... -
Reasons for Card Payment Failures
If you’ve encountered an error while making a card payment using our Pay Now feature, you will be presented with... -
How to get reconnected after cancellation
Changed your mind and want to get reconnected? No problem! You won’t need to place a new order; we’ve made... -
What is CGNAT?
CGNAT is a method used by internet service providers(ISPs), like Webafrica, to share a single unique public IP address with... -
How to check your MTN LTE usage
To check your usage, you will have to log into your customer zone. If you’re not sure how to log... -
What happens during a pre-order?
What is a pre-order? To ensure you can get a Fibre connection at your property, network components have to be...