Account Notifications You can sign up to receive specific email notifications for each account/sub-Account. Login to your Customer Zone Select “My Account” and “My Details” from the...
How to Log into Your Customer Zone The Customer Zone allows you to view and alter your contact, billing, service, support information and much more. There are...
Where’s my invoice? Hello Webafrican, are you wondering: “Where is my invoice?” or “Why have I not received an email with my invoice?”...
Online Payments When making your account payment via credit card to keep your awesome internet line uninterrupted, ensure your account/card details are...
Refund process If a refund is requested, you will be asked to provide the following details: Account holder name Bank name Account...
Debit Mandate form All debit orders run between the 27th of the month and the 1st of the following month. The debit order...
How to get a statement You can easily view and download your invoices in your Customer Zone 1. Log into your Customer Zone 2. Select My...
Understanding your invoice To view or download your invoice 1. Log in to your Customer Zone 2. In the left panel select Billing 3....
Webafrica payment terms When you sign up with Webafrica you will be on our standard billing terms by default. Your payment is due...
Why pay with your credit card? Paying with your credit card means one less thing to remember. You obviously have enough on your mind. Remembering to...