How to Improve Your Wi-Fi Signal
Having trouble with slow or unreliable Wi-Fi? A weak Wi-Fi signal can disrupt everything from streaming videos to browsing the...
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Fibre
Everything you need to know about your Fibre connection. From installation and activation to troubleshooting and speed tips, we've got you covered.
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Troubleshooting Fibre Internet Speed Issues
If you’re experiencing slower-than-expected speeds with your Fibre internet connection, several factors could be affecting your connection. This help article... -
What is CGNAT?
CGNAT is a method used by internet service providers(ISPs), like Webafrica, to share a single unique public IP address with... -
Performing a Trace Route and Ping Test
Occasionally you may be asked by a Webafrica support agent to run a Traceroute or ping test and send us... -
Can I get Fibre?
Fibre availability check If you want to know whether Fibre is available for your property all you have to do... -
Switching to Webafrica from another ISP: Frequently Asked Questions
Will my Fibre turn off? No. Provided your current ISP is providing your internet via an underlying service provider who... -
Webafrica’s Fair Usage Policy (FUP)
What the FUP is FUP? The Fair Usage Policy (FUP) is our simple way of protecting the integrity of the... -
Fibre installation delays
If you have just placed a Fibre order or are interested in getting a Fibre connection, you need to know... -
Frequently Asked Questions: Fibre FAQs
Q: WHY CHOOSE FIBRE OVER ADSL? Fibre is faster and more reliable than ADSL. This means that your whole online... -
Zyxel EMG3525 Setup
Plugging in your Wi-Fi router can be super easy. The entire process can take up to 10 minutes for you... -
Troubleshooting Fibre: No Connection
If you think your Fibre internet is not working, here are some simple steps to figure out what might be... -
Using PPPoE to connect your router to Webafrica Fibre
Things you’ll need to know before you start: Connecting to WiFi on your Fibre router: Logging into the router interface:...