ADSL Glossary
ADSL is an internet service delivered over a copper telephone line. While newer connection types like Fibre and LTE are...
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Understanding your data usage
IMPORTANT: In order to track your Telkom usage, you have to be connected to your LTE service to view the respective... -
Refer & Earn Programme Guide
Earn cash by referring friends, family or clients to Webafrica Fibre or Fixed LTE. The EarnMore (Refer & Earn) programme... -
How To Navigate To Your Customer Zone
Your Webafrica Customer Zone is where you manage your account, services, billing, support options, and profile settings. Once you log... -
How To Update Your Personal Details
You can update some of your personal details from your Webafrica Customer Zone. Some details are updated from Account Details,... -
Updating Your Email Address
You can assign multiple accounts/contact details to your Webafrica Account. Log in to yourCustomer Zone Select My Account and then My Details Choose Email under... -
Adding Services to Your Account
Log in to your Customer Zone Click on Order New Services Enter your full address to check eligibility of services you can receive at... -
How to Reset Your Customer Zone Password
Forgot your Webafrica Customer Zone password? You can reset it online using the email address, username, or mobile number linked... -
How to Manage Your Account Notifications
You can manage your Webafrica account notification preferences from your Customer Zone. These settings help Webafrica know how to contact... -
How to Log into Your Customer Zone
Your Webafrica Customer Zone lets you manage your account, services, billing, support information, user profiles, and more. How to log...