Understanding your invoice
To view or download your invoice 1. Log in to your Customer Zone 2. In the left panel select Billing 3....
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Find answers to all your billing questions. Learn how to view your invoices, make payments, manage your payment methods, and understand your account balance.
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How to get a statement
You can easily view and download your invoices in your Customer Zone 1. Log into your Customer Zone 2. Select My... -
Why pay with your credit card?
Paying with your credit card means one less thing to remember. You obviously have enough on your mind. Remembering to... -
Webafrica payment terms
When you sign up with Webafrica you will be on our standard billing terms by default. Your payment is due... -
Refund process
If a refund is requested, you will be asked to provide the following details: Account holder name Bank name Account... -
Uploading your proof of payment
Upload your payment receipt via the Customer Zone Log in to the Customer Zone Under Billing Information click ‘Upload Proof of Payment’ Select the... -
Debit Mandate form
All debit orders run between the 27th of the month and the 1st of the following month. The debit order... -
Invoice and Billing disputes
If you have received your invoice and you find something which you don’t understand or don’t agree with, you can... -
Where’s my invoice?
Hello Webafrican, are you wondering: “Where is my invoice?” or “Why have I not received an email with my invoice?”... -
Update Payment Methods in Your Customer Zone
How to Use your Billing Zone In your Webafrica customer zone, you will see several tabs at the top of... -
Reasons for Card Payment Failures
If you’ve encountered an error while making a card payment using our Pay Now feature, you will be presented with... -
I Want to Change my Payment Method
How to change or update your payment method: Log into your Customer Zone Go to My Billing options Select Add New Payment Method... -
How Can I Pay my Webafrica Account? Accepted payment methods
Webafrica offers a variety of payment methods to make it easy for you to pay your bill. We accept the... -
Online Payments
When making your account payment via credit card to keep your awesome internet line uninterrupted, ensure your account/card details are... -
Vuma Reach Billing
How you are billed on your Vuma Reach service Your Vuma Reach billing is broken up as follows: Vuma Reach... -
Vuma Reach Prepaid Payments
How our Prepaid payments work: If you have signed up for the prepaid payment method on our Vuma Reach service,...