Vuma Reach: No Internet Connection
If your Vuma Reach service is not connecting to the internet, work through these checks before contacting Support. Step 1:...
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Understanding Your Vuma Reach ONT Lights
Your Vuma Reach ONT has indicator lights that show the status of its power, Fibre connection, WiFi and connected devices.... -
Setting Up Your Vuma Reach ONT and WiFi
Unlike our other Fibre services, Vuma Reach does not use a separate router. Your Vuma Reach ONT, which is the... -
Moving Home with an Existing Vuma Reach ONT
Moving into a property that already has a Vuma Reach ONT installed? You may be able to use the existing... -
Getting Started with Vuma Reach: From Order to Installation
Vuma Reach is a Fibre service supplied by Vumatel and available through Webafrica. This guide explains what happens from the... -
Checking Vuma Reach Coverage at Your Address
Vuma Reach is rolled out one area at a time. Before placing an order, check whether Vuma Reach is available... -
How to Navigate the Webafrica Mobile App
The Webafrica app puts the important stuff in your pocket. Use it to check your account, manage payments, view your... -
Understanding Pro-rata Billing
When your Webafrica service starts partway through a month, your first bill may be higher or lower than your normal... -
How to Set Up Your ZTE MC801A 5G Router
The ZTE MC801A 5G router gives you a fast wireless internet connection and WiFi coverage for your home. This guide... -
How to Follow Up on a Fault
If you have already reported a fault to Webafrica, our Fault Management team will keep you updated while the issue...